Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have an iMac OS X with Operating System 10.6.8, with which…

Customer Question
I have an iMac...

I have an iMac OS X with Operating System 10.6.8, with which I am perfectly happy. all I want is an external hard disc drive of 1 terrabyte or more that is compatible with my computer.

Technician's Assistant: What version of OS X are you running on your iMac?

Can you help?

Technician's Assistant: What have you tried so far with your iMac?

Pearl It is 10.6.8

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have tried 3 Ext HDD none of them are compatible - "HD", etc, No, that is all.

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 14 minutes by:
5/28/2018
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 2 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,287
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 2 months ago

I'm sorry about the issue, I would recommend LaCie or Seagate external Hard drives, you can plug in a USB 2.0 and/or 3.0

Let me know if you need further asisstance

Thank you

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 2 months ago
Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mr.Med Your Own Question
Mr.Med
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,287
2,287 Satisfied Customers
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me

Mr.Med is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Mac OS X snow leopard will not boot. I have start tone, but
Mac OS X snow leopard will not boot. I have start tone, but thereafter only a grey screen … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My name is ***** *****. I have an external hard disc with my
Hi, My name is ***** *****. I have an external hard disc with my iPhotos content stored on it. This disc and its content have been perfectly happy being used with my MacBookPro (15 inch, 2015) in my f… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Hello I must tell you first that i am a noob in fixing a
Hello I must tell you first that i am a noob in fixing a mac although i have an imac for 3 years now. Ok to my problem now.. I have an imac 27 inch i5 which i purchased in mid 2010 . Serial number is … read more
Justin
Justin
Network Administrator
Associate Degree
2,187 satisfied customers
After downloading and installing iomega capacity gauge for
After downloading and installing iomega capacity gauge for iomega mac companion, the external hardrive (although mounted on the desktop) doesn't work. I cannot access files (iTunes and movies), iTunes… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Made total backup on ext hard drive. Now I can not find or
Made total backup on ext hard drive. Now I can not find or access window parallels on the computer, and when I connect the ext drive "no mountable files " comes up? If I can get over the problem of"no… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a 500 gb toshiba MK5059GSX hdd which I want to replace
I have a 500 gb toshiba MK5059GSX hdd which I want to replace a 140 gb hdd in amy wife's Macbook. Being a PC user, I am not sure how to format the Toshiba first. I have backed up the Mac hdd onto an e… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I recently purchased an external hard drive due to having no
I recently purchased an external hard drive due to having no memory left on my computer and desperately needing to fix that irresponsible issue. The frustrating problem I am running into is the stupid… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My Iomega hard drive will not display on my Mac desktop, it
My Iomega hard drive will not display on my Mac desktop, it has been working for about 4 months but now it will not display. The light on the hard drive lights up and it makes a noise like it is worki… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I have an iMac with a WD My Passport connected through Time
I have an iMac with a WD My Passport connected through Time Machine. For some reason, the icon disapeared for the passport so I unpluged the usb and then reconnected. The thing went off for hours doin… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Hi I have an Omega Screenplay and have been copying files
Hi I have an Omega Screenplay and have been copying files from my Mac (10.5.8) through USB 1 and it takes forever - in fact it is quicker to copy to my pc lap top and then move across. I have just ins… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Hi, Im trying to transfer lots of video off of my desk top
Hi, I'm trying to transfer lots of video off of my desk top (27 inch imac) to the Hitachi LifeStudio 2tb storage device. On some video files I get a message: "operation can't be completed because an u… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Hello, I have a Macbookpro pentium edition running 10.6. Out
Hello, I have a Macbookpro pentium edition running 10.6. Out of nowhere the laptop freezes now everytime I try to boot leaving the screen with the apple icon the progress bar below(which does not move… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I plugged an external hard drive into the computer to do a
I plugged an external hard drive into the computer to do a backup. The Mac did not recognize it. Restarted, and now the Mac is not booting. Tries to boot for three minutes, then restarts itself and ke… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Unit LaCie Rugged External HD Firewire 400-800/USB2 500GB
Unit: LaCie Rugged External HD Firewire 400-800/USB2 500GB Capacity Operating system? I'm using Mac OS X, but hard drive is Windows compatible. Files desired to be recovered are photos & movies (cross… read more
VanMagnus Systems
VanMagnus Systems
Professor
Vocational, Technical or Trade Scho
69 satisfied customers
My WD hard drive (Model WD5000E032 / SN WCAPW3960284) is no
My WD hard drive (Model WD5000E032 / SN WCAPW3960284) is no longer showing up on my MAC (OSX 10.4.11 - G5 Desktop or OSX 10.5.8 - G4 Laptop) computer. What can I do?… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
I have an iMAC OS 10.4.1 Just purchased the IOmega Ext. HD
I have an iMAC OS 10.4.1 Just purchased the IOmega Ext. HD eGo 3GB I have spent 12 hours of reading and "doing" and I cannot get it installed/booted/formated or working! I have followed explicitly the… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Hi there, First some info on my PC Mac OS 10.4.11 Processor
Hi there, First some info on my PC: Mac OS 10.4.11 Processor: 1GHz PowerPC G4 1MB L3 cache Memory: 1.5 GB DDR SDRAM Available space on HD 500MB!!! I have an external 500GB hard drive connected via fir… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
hi, i bought an iOmega eGo 500 gb portable ext. hard drive
hi, i bought an iOmega eGo 500 gb portable ext. hard drive last month for travel abroad. it does not register on my mac desktop now that i am home. how can i get finder to recognize it? thanks… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x