Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Im forget my password for Icloud. Can you remove email
Hi JA: Hi. How can I help? Customer: Im forget my password ***** Icloud JA: When did you last change your password ***** Apple ID? Customer: can you remove email JA: Did you try resetting through Appl… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,018 satisfied customers
My daughter got me an apple desk computer; ie. monitor,
My daughter got me an apple desk computer; ie. monitor, keypad, mouse. I got it hooked up but since she did my user name and password, I cannot get on. My aol is***@******.*** and password ***** *****… read more
Jon
Jon
Bachelors Degree
871 satisfied customers
Haven't used it for awhile forgot my user and password. Trid
haven't used it for awhile forgot my user and password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Apple ID look because didn't remember my password and I
Apple ID look because didn't remember my password ***** I tried to many times to unlock … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
My ipod will not open up. I forgot my password. Less than a
I have tried several passwords that I have used in the past … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Called last two days. Locked out of Apple ID. Messed up too
called last two days. Locked out of Apple ID. Messed up too many times-locked out for 8 hrs. Called back after 8hrs-still locked out. CSR said they would call between 2:45 and 3pm(after24hrs), to help… read more
Justin Johnson
Justin Johnson
Owner
3,252 satisfied customers
Ashik, JA claims you're online now, but I think they say
Hi Ashik, JA claims you're online now, but I think they say that for all the experts 24/7 :) Question today is ... My password ***** (as asterisks, but still...) on my Fidelity log in page. I'm sure I… read more
Ashik
Ashik
Master's Degree
9,456 satisfied customers
My Mac has asked me for my password after it ran out of
My Mac has asked me for my password ***** it ran out of electricity, and I can't seem to remember the right one (the one I thought it was doesn't work). I have tried twice, and am afraid to keep tryin… read more
Jon
Jon
Bachelors Degree
871 satisfied customers
We have bought 2 6s plus i phones. we had 2 5c's. I forgot
Hi pearl my name is***** we have bought 2 6s plus i phones. we had 2 5c's. I forgot my password ***** id for my phone and I got locked out. I did get my contacts, but not messages and pics, my number … read more
Justin Johnson
Justin Johnson
Owner
3,252 satisfied customers
I forgot my apple id and password , i tried to reset my
i tried to reset my ipod it ask me for my apple id and password but i cant remember … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,870 satisfied customers
how can I connet to itunes to solve my problem with my ipad?
how can I connet to itunes to solve my problem with my ipad? it needs reactivate for me to use it. right now its not working because I forgot my passcode and dont remember. will you pls. help? thanks… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
5,481 satisfied customers
All of a sudden at 7.40 pm EST yesterday my-Pad doesnt
all of a sudden at 7.40 pm EST yesterday my-Pad doesnt recognize my gmail user name or password. So I cannot send or receive email. I am not aware of having done anything.… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an ipod touch that my husband was given from work 3
I have an ipod touch that my husband was given from work 3 years ago. He forgot the password XXXXX my teenager has tried to unlock it so many times that it says to try again in like 2 million times. H… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,018 satisfied customers
Hi Can not get mail anymore on my I pad The sign Username
Hi Can not get mail anymore on my I pad The sign Username or password XXXXX mobile me is in correct… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Hi I have accidentally locked the user account on my mac. Do
Hi I have accidentally locked the user account on my mac. Do I have to re-install the whole mac os or is there a way around it. I suspect I may I have messed up the config/setup when I tried to add th… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
changed my user setting so I had to sign in for my desktop
changed my user setting so I had to sign in for my desktop for privacy reasons after many yrs,but forgot my user name and pswd. Now cant sign in! HELP!… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I have a ibook G4 10.2. I purchased from a friend years ago.
I have a ibook G4 10.2. I purchased from a friend years ago. He had set the password XXXXX I never new. The other day I attempted to reset the password XXXXX using information I received online. The s… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
I could not remember my password XXXXX one of my user accounts.
I could not remember my password XXXXX one of my user accounts. When given the option to change the password XXXXX typing in the master password XXXXX of the new passwords I entered were accepted by t… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

3,892 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x