Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I just changed the phone company, I forgot my id and

Customer Question
Hi I just changed...

Hi I just changed the phone company, I forgot my id and password ***** can you help me

Technician's Assistant: When did you last change your password ***** Apple ID?

Never

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No , thanks

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 37 minutes by:
5/27/2018
Mac Support Specialist: Ameen Khan, Computer Technician replied 2 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Mac
Satisfied Customers: 709
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

To give you an accurate answer, I have some follow up questions for you:

Is this for apple iD? or another email?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot my Apple ID I no my password. I never changed my id
I reset my phone and backed it up and I really need those pics because my mom died last week and that's all I have of her… read more
John Castle
John Castle
BSC in Computing Network Management and Design
200 satisfied customers
Can't get into my apple account. The site has a wrong phone
Can't get into my apple account. The site has a wrong phone number, one I e never had. Help … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I need my apple id. I don't recall...it's a company issued
i don't recall...it's a company issued phone I use for personal use as well.. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
200 satisfied customers
I lost my password to my Apple ID account and I do not have
Hi I lost my password ***** my Apple ID account and I do not have the password ***** enter my email that I've signed up with when I created the Apple ID account … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I forgot my passcode for my Apple iPad. What can I do to
I forgot my passcode for my Apple iPad. What can I do to reset it? … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I can't remeber my Apple ID password. I have been trying for
I have been trying for a few days it locked me out I think. I have never used it since I got my Iphone … read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
Ronald schroeder I know my password changed my phone number
Ronald schroeder I know my password ***** my phone number now I cannot remember my old one. Need help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have forgotten my Apple ID and password. My phone is
Hi there, I have forgotten my Apple ID and password. My phone is locked. Please help me. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
My husbands phone is locked and it is saying he used Find My
my husbands phone is locked and it is saying he used Find My Phone . He has no idea how this happened, but bot***** *****ne is how do we get usage back it is saying enter Apple ID. He does not know th… read more
Fran
Fran
IT Consultant
Associate Degree
204 satisfied customers
Forgot password. Forgot my apple password. Never. Never. I
I just need an Apple ID so I can respond to people. Thanks… read more
Jon
Jon
Bachelors Degree
726 satisfied customers
It's my Iphone. I need to download an app so I can get
It's my Iphone. I need to download an app so I can get company email on my phone, but my phone asks for a passcode before I can download which I forgot and can't find. What do I do? … read more
Mr.Med
Mr.Med
1,221 satisfied customers
I'm trying to activate my iPod,but it says that it's owner
Hi.I'm trying to activate my iPod,but it says that it's owner has used Find my Phone to link it to their Apple ID.I've never usedFind My Phone because my phone is always in my car.I'm supposed to enter my Apple ID and password ***** i can't remember my password … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Can you help me reset my apple id password? I never did....I
I never did....I forgot what it was when I purchased the phone.. I have a new phone # now....It was(###) ###-####Now, I have *** *** **** & *** *** **** … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Im locked out. I forgot my password when I got a new phone
I forgot my password ***** I got a new phone last year. I cant remember my password, and the system wont let me change my password. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I selected as new apple id when i activate my new iphone.
I selected***@******.*** as new apple id when i activate my new iphone. Later on i changed my mobile and never used it for long time. Now I have forgot password ***** said email ID of icloud. Even i d… read more
Justin Johnson
Justin Johnson
Owner
2,410 satisfied customers
I was try to update n ask for password and that was time a
i was try to update n ask for password ***** that was long time a ago so i forgot email and password … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I FORGOT MY PASSWORD AND I WANTED TO PURCHASE MORE APPS. HOW
I FORGOT MY PASSWORD ***** I WANTED TO PURCHASE MORE APPS. HOW CAN I CHANGE IT TO A PASSWORD ***** CAN REMEMBER WITH OUT KNOWING THE FIRST PASSWORD ? THANK YOU… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x