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Cannot get into account. Never. No but it wouldn’t let me in…

Customer Question
Cannot get into account ...

Cannot get into account

Technician's Assistant: When did you last change your password ***** Apple ID?

Never

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No but it wouldn’t let me in and all security questions are ones I never answered

Submitted: 2 months ago.Category: Mac
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Answered in 19 minutes by:
5/27/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

May I know to which account you are unable to sign in?

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Customer reply replied 2 months ago
Don’t understand only have one account
Customer reply replied 2 months ago
Not paying more u said u would help for 5$
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

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Customer reply replied 2 months ago
Never did
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

Justanswer is a paid service and $5 is initial deposit amount. please let me know if you wish to continue.

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Customer reply replied 2 months ago
If u help me
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

I will try my level best to help you.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

May I know if this is your email account or any other account account to which you are unable to log in?

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Customer reply replied 2 months ago
Apple
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

Okay so you are not able to login to your Apple ID am I correct?

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

Okay, May I have your Apple ID so that I can check for the password ***** options from my side?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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