Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have been taken over by "Search Manager." What can I do to…

Customer Question
I have been taken...

I have been taken over by "Search Manager." What can I do to get rid of it?

Technician's Assistant: What Operating System (OS) are you running on your Apple device?

I don't know. How do I find out?

Technician's Assistant: The Mac Technician will be able to walk you through that. Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

I seems to have come attached to an adobe update I stupidly downloaded.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't think so. thanks

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 4 hours by:
5/27/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,720
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
How do I get rid of cdn optimizing? It appeared and has
How do I get rid of cdn optimizing? It appeared and has taken over. I have a Mac Airlock … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I want to delete the latest upgrade because it is causing a
I want to delete the latest upgrade because it is causing a lot of difficults. PLEASE HELP ME GET RID OF IT!! … read more
Justin Johnson
Justin Johnson
Mac Genius
2,720 satisfied customers
Have a Mac Book Pro. 2011 with latest cap system. Was
yes was updated at nearby Apple store Here the problem Pearl Can not open an attachment which is in Excel because Adobe Reader pops up. Message comes unable to read How can I bypass Adobe Reader … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
746 satisfied customers
Blocked plug-in shows when trying to access a MyGov website
blocked plug-in shows when trying to access a MyGov website mail attachment I need to access Peter … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Newly downloaded Photoshop Elements 11. Pacific Image Slide
Newly downloaded Photoshop Elements 11. Pacific Image Slide scanner. Mac OSX 10.6.8 I managed to Import ALL of the images on my computer to Elements Elements created billions of folders which are dele… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Mike,you told me how to get rid of the flash drives in my mac
Mike,you told me how to get rid of the flash drives in my mac last week, but I am still being told to download a flash dr,, my mac is 10..6.8, i downloaded a one the page still said I had it so I unin… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have my kodak digital camera attached to my computer but
I have my kodak digital camera attached to my computer but I cannot figure out how to upload (download??) the pictures (135 of them) into the computer. Ihave an imac.… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
i sent an e-mail with 37 photos attached over 3 weeks ago.
i sent an e-mail with 37 photos attached over 3 weeks ago. ever sincw then it has been coming back to me in RECOVERED MAIL file. it is a very large file, about 74 mb i think. this has shut down the re… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I receive many emails with pdf attachments and rarely have
I receive many emails with pdf attachments and rarely have trouble opening them with Adobe 5.0. From time to time I find I cannot open a pdf attachment and in one case where I receive a monthly invoic… read more
loadedmind
loadedmind
Senior Systems Administrator
Associate Degree
1 satisfied customers
Hello. I bought Adobe Photoshop CS and CS2 upgrade when they
Hello. I bought Adobe Photoshop CS and CS2 upgrade when they came out and all was well. In recent months I bought a refurbished Mac Book Pro laptop (version 10.6.4) and I stupidly started using the 'U… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
about 2 wks ago I tried to access a legal form and wasnt succwssful-
about 2 wks ago I tried to access a legal form and wasn't succwssful- i think i got a message " don't seem to find Adobe [or adobe flash player] -Since I've downloaded adobe till cows come home and fl… read more
patriciomolina
patriciomolina
Bachelor\u0027s Degree
5 satisfied customers
My Macbook has just stopped being able to download PDF flies.
My Macbook has just stopped being able to download PDF flies. I have Adobe 9 etc. It was working normally but when I try and download a PDF file it now comes up with the response "could not be saved b… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
I am trying to download from Adobe the software for Photoshop
I am trying to download from Adobe the software for Photoshop Elements for Mac. My system is OS10.5.8 and popup blockers are disabled. The download manager is Akamai Download Manager. When I click on … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
How to uninstall continuum 6 completely. I get an X over all
How to uninstall continuum 6 completely. I get an X over all screen saying the trial has expired. I need to uninstall and reinstall and run without the X.… read more
Rob
Rob
Mac Computer Tutor
High School or GED
218 satisfied customers
I was trying to clean up my mac and think I may have screwed
I was trying to clean up my mac and think I may have screwed something up when I was deleting files and downloads that I didn't think I needed from years ago. My CS3 is now not working well. I my tryi… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I tried to download sketchup, I had to link a default application
I tried to download sketchup, I had to link a default application to launch, stupidly, I did Iphoto. Now I can't access my photos, cant unlink them and cant gid rid of sketchup. Apple support helped m… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
how do i get rid of a pop up constantly interupting my work
how do i get rid of a pop up constantly interupting my work that says Error cant find macromedia flash? I do have it by the way- adobe anyways.… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
When opening Adobe Photoshop program it quits. If it ...
When opening Adobe Photoshop program it quits. If it manages to stay open, it quits when I try to save a file. Helped by Aggie Mac Master last night, deleted and reinstalled all programs as she instru… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x