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I forgot my password. I tried to change it now, but coulgnt…

I forgot my password. ...

I forgot my password.

Technician's Assistant: When did you last change your password ***** Apple ID?

I tried to change it now, but coulgnt.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

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Answered in 1 minute by:
5/27/2018
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about Apple ID. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified
Justin Johnson and 87 other Mac Specialists are ready to help you
Ask your own question now
Customer reply replied 2 months ago
ok
Customer reply replied 2 months ago
do you have some one else who can help me.
Customer reply replied 2 months ago
well if you cant help me..do not charge my credit card.
Customer reply replied 2 months ago
ok where is he.
Customer reply replied 2 months ago
cancel my credit card, i will take my phone to i phone store on tuesday. thank you.

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Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
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Experience: Training and Development at Scientifically Speaking

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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