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I just bought a Apple iPad and set it up Nd it is asking for
I just bought a Apple iPad and set it up Nd it is asking for my password ***** I use my Touch ID. I thought I New it and am now waiting an hour to try to use my new ipad … read more
Jon
Jon
Bachelors Degree
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I have and iPod Touch, and iPad and several Mac Laptops, but
I have and iPod Touch, and iPad and several Mac Laptops, but I so not know how to access iTunes on any of them. … read more
Josh
Josh
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Associate Degree
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Sorry...I'm looking for help with the storage capacity on my
Sorry...I'm looking for help with the storage capacity on my iPad Air. Who can I talk (chat) to? Thanks for your help. … read more
Ashik
Ashik
Master's Degree
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My daughter changed the passcode and doesn't remember it
my daughter changed the passcode and doesn't remember it now … read more
Kris R
Kris R
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I'm trying to gain access to an email account from my old iPad, which is dead. … read more
Josh
Josh
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I have a Mac. I've had and used successfully, iphoto for
i have a Mac. I've had and used successfully, iphoto for years. when apple changed over to Photos, i couldn't figure out how to transition my library. all the info online says it should be easy and au… read more
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Jon
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I was wondering if I need to get any type of antivirus or
I was wondering if I need to get any type of antivirus or malware software for my iPad, Apple computer, and iPhone? My iPad is starting to freeze up every now and then. … read more
Ashik
Ashik
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I just bought an iPad Mini and am having trouble setting it
Mike: Good morning. I just bought an iPad Mini and am having trouble setting it up, based on my dearth of knowledge. What the hell is an Apple ID, which also requires a password? … read more
Justin Johnson
Justin Johnson
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Have a new iPad. Can't locate Photo Manager Pro content ( from my old iPad), on iCloud to transfer to my new iPad. … read more
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My iPad has almost 16GB of "other" stored on it that I need
My iPad has almost 16GB of "other" stored on it that I need to drastically reduce. I've tried deleting all messages & email, deleted & reinstalled apps, clearing cookies & data, and even erasing the i… read more
Richard
Richard
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IT Manager, Consultant
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I have all my photos saved on iTunes. My problem is , my computer
I have all my photos saved on iTunes. My problem is , my computer that I used to access the photos has crashed. I don't know how to get the photos off iTunes and back on my I pad without a PC. Can you… read more
Mike
Mike
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Some college
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How do I copy a .jpg file from DropBox on my iPad to the Camera
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Vinod Menon
Vinod Menon
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I bought a new iPad mini just two weeks ago. I synced it completely
I bought a new iPad mini just two weeks ago. I synced it completely with my main computer, and everything is set up to sync via iCloud. However, all the photos I have on my main computer were put onto… read more
James
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Bachelor's Degree
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My mother has an IPAD given to her by my brother, who, set
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Vinod Menon
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I can not delect photos on my iPad, it will let me place in folder or edit. This is the hardest thing to do with of course no instructions. Most photos were down loaded from camera memory card to lap … read more
Frederick S.
Frederick S.
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High School or GED
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I'm having trouble syncing videos from my Panasonic camera
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Mike
Mike
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ipad question Ive recently acquired an iPad and synced
ipad question: I've recently acquired an iPad and synced several dozen photos. Today I synced about 100 more photos and was very discouraged to discover all the other photos already on the ipad had be… read more
Adam
Adam
High School or GED
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MY MAC IS FOUR YEARS OLD AND IM TRYING TO ACCESS THE MAC EMAIL
MY MAC IS FOUR YEARS OLD AND I'M TRYING TO ACCESS THE MAC EMAIL ACCOUNT. I TRIED TO SEND A PHOTO AND THIS IS WHAT POPS UP. WHEN I SET IT UP ORIGINALLY I DIDN'T WRITE DOWN THE PASSWORD XXXXX I DON'T RE… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

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IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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