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Having problems trying to sign in with password. My apple…

Customer Question
Having problems trying to...

Having problems trying to sign in with password

Technician's Assistant: What device or product does this involve?

My apple ipad and my apple phone

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Os

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

For about a 2 or 3 wks

Submitted: 2 months ago.Category: Mac
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Answered in 46 minutes by:
5/26/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

May I know if this is your Apple ID password ***** your device lock screen passcode?

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