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My apple id has been disabled and I am told it is connected…

Customer Question
My apple id has...

My apple id has been disabled and I am told it is connected to Itunes. Can you tell me how to resolve this issue?

Technician's Assistant: When did you last update iTunes?

I have no idea

Technician's Assistant: What have you tried so far with your iTunes?

I want to purchase more icloud storage and it is not letting me

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I think I need to update the credit card connected to my Itunes??

Submitted: 2 months ago.Category: Mac
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Customer reply replied 2 months ago
Is my answer coming?
Answered in 5 hours by:
5/26/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,685
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

Ask Your Own Mac Question
Customer reply replied 2 months ago
No I prefer fixing it myself. Please just tell me how to get my apple id activated again.
Customer reply replied 2 months ago
Where is my answer?????
Customer reply replied 2 months ago
please cancel and refund my trial membership!
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