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My daughter has lost her ipad and in order to find it, I…

Customer Question
My daughter has lost...

My daughter has lost her ipad and in order to find it, I need to log in with her apple id....which is her email and we cannot figure out what her password ***** She is 10 years old. The email is sammiemagic59gmail.com

Technician's Assistant: Are you logged into your Gmail account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I'm pretty sure the phone number on file is her ipad phone number. That is(###) ###-####I also may have the answers to the security questions

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, that is all.

Submitted: 2 months ago.Category: Mac
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Answered in 1 hour by:
5/26/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 2 months ago

In this case you can try to reset the password ***** the Apple ID by clicking this link https://iforgot.apple.com/password/verify/appleid and provide your Apple ID and click continue and then follow onscreen instructions in order to reset the password ***** your Apple Id.Let me know if it works for you if it does not we will try some alternate solution.

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