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I do not remember Apple ID or pass word. Can I change it? I…

Customer Question
I do not remember...

I do not remember Apple ID or pass word. Can I change it?

Technician's Assistant: When did you last change your password ***** Apple ID?

I have changed a couple of times and it doesn’t seem to work. Either March, April or May recently

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. Not sure how to do that

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don’t have a mac

Submitted: 2 months ago.Category: Mac
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Answered in 6 hours by:
5/26/2018
Mac Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,824
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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