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Tengo una imac se borro la clave de acceso a la computadora,

Customer Question
Tengo una imac se...

Tengo una imac se borro la clave de acceso a la computadora, ayer trataron de arreglarmela quedo a media

Technician's Assistant: When did you last change your password ***** Apple ID?

Siempre tengo problemas con eso porque la actualizo y cuando trato de entrar nuevamente no la reconoce

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Si

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Tengo el numero de caso si te interesa es 100545122513

Submitted: 2 months ago.Category: Mac
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Answered in 7 hours by:
5/26/2018
Mac Support Specialist: Harry, Computer Hardware Engineer replied 2 months ago
Harry
Harry, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,818
Experience: IT at Justanswer
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Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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