Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
The ipad is locked and I forgot my ID and the email been.
The ipad is locked and I forgot my ID and the email been chang … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,871 satisfied customers
Can't use app store with my iPad because it has the "old"
Can't use app store with my iPad because it has the "old" user name that was changed by my IPhone IOS … read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
My Ipad2 is disabled. I don't know the password and unable
My Ipad2 is disabled. I don't know the password ***** unable to sign in. I have my pc but still unsuccessful signing into my Ipad … read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
I have a new 8 plus and an I pad. A month or so ago I
Hi, I have a new 8 plus and an I pad. A month or so ago I changed my Apple ID on my phone, but I couldn't change it on my iPad for some reason. … read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
I have an older model A1395. it appears to have reset maybe.
i have an older model A1395. it appears to have reset maybe. I've tried a hard reset to back to factory defaults. it keeps coming up stating it has been linked to an Apple ID. it doesn't like my curre… read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
I have an iPad (Belongs to a friend that I am trying to
I have an iPad (Belongs to a friend that I am trying to help), will not let her sign in … read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
I need help with my iPad and activation lock. I buy in
I need help with my iPad and activation lock JA: When did you last change your password ***** Apple ID? Customer: I buy in pawnshop and have other Apple ID JA: Did you try resetting through Apple's on… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
After 4-5 years.my home iPad is requesting authorization -
After 4-5 years.my home iPad is requesting authorization - Apple ID and passcode. I do not have either. Are there security questions that I can answer to get this info? I tried a reset...still asking … read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
I have a personal apple id that I created a time ago
ok I have a personal apple id that I created a long time ago ***@******.*** … read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
I pad wont come on. says it is not activated. I guess not
i pad wont come on. says it is not activated JA: Have you tried a force reboot on your device (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Customer: yes JA: Anything else you… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
For some reason I got Activation Lock on my ipad 2. Couldnt
For some reason I got Activation Lock on my ipad 2 … read more
Justin Johnson
Justin Johnson
Mac Genius
3,418 satisfied customers
Need to set up my iPad. Forgot pass code. All info on iPad
Need to set up my iPad. Forgot pass code. All info on iPad was deleted and cleaned at Apple store … read more
Cris
Cris
3,453 satisfied customers
My iPad has died. A genius at the Cambridge Apple store said
My iPad has died. A genius at the Cambridge Apple store said they can replace the dysfunctional unit for a fee but as I do not know my Apple id or password ***** said I have to get applecare to lift t… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I bought an iPad in a last couple yes and I To restore like
Hi sir...I bought an iPad in a last couple yes and I To restore like a new iPad and now it been lock because I forgot my apple user ID and password ***** can I do now...?pealse help me...please tell m… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,778 satisfied customers
just had new IOS upgrade on ipad and it wants to know my icloud
just had new IOS upgrade on ipad and it wants to know my icloud ID & password XXXXX which I can't remember. How do I find out my ID/Password XXXXX have them reset?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an original iPad that has an invalid Apple ID. Our
I have an original iPad that has an invalid Apple ID. Our Apple ID was updated by us to reflect a new e-mail address and now I cannot connect to the itunes store to download updates for my apps on the… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I am setting up an ipad for a minor but I want to have my Apple
I am setting up an ipad for a minor but I want to have my Apple ID associated with the Ipad for purchases. Is this possible? The age of the minor will not let me create an id for the minor.… read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
2,477 satisfied customers
(My task was to export a new iMovie project created in iMovie
(My task was to export a new iMovie project created in iMovie 11 from my Mac Book Pro to my new iPad 11). It appears I corrupted my iMovie project trying to correct a 'Missing Media notice' when tryin… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x