Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I had wanted to add space to my iCloud, but had forgotten my
I had wanted to add space to my iCloud, but had forgotten my password. I exceeded the number of tries and have been locked out. A few weeks ago I joined just answer, but did not pursue the process bec… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,137 satisfied customers
My device using a lot of ram. Several apps are crashing. I'm
My device using a lot of ram. Several apps are crashing. I'm getting strange crash reports. Something is wrong with my device. I would like an expert to review my analytics reports and tell me what th… read more
Randy IT Tech
Randy IT Tech
3,540 satisfied customers
My iphone will not download pics to my Mac. Updates are up
Ok so my iphone will not download pics to my Mac. Updates are up to date … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
MyIphone storage is full, I deleted down to 4g and I have
MyIphone storage is full, I deleted down to 4g and I have unlimited service and the most Icloud you can get and it is still showing storage is full … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I am trying to back up my phone to the cloud but it isn't
Hi! I am trying to back up my phone to the cloud but it isn't backing up. I have checked to insure I have enough available memory on the cloud and I do. I have chosen only certain elements as other it… read more
Justin Johnson
Justin Johnson
Owner
3,413 satisfied customers
I'm getting messages that my phone hasn't been updated in 39
I'm getting messages that my phone hasn't been updated in 39 weeks. … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
A note came up that I am running out of gigabytes..how do I
A note came up that I am running out of gigabytes..how do I get into iCloud and delete stuff. I'm sure it is saving more than I need. Also I turned off mail but when checking it there still was mail a… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I was out of space on my IPhone 6 and went online on Friday
I was out of space on my IPhone 6 and went online on Friday and paid 2.25 for what it says is ICloud Storage. But I have not seen an increase in my storage to date. What do I need to do to get the add… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have 1tb storage on the cloud and no room on the device.
hey, I have 1tb storage on the cloud and no room on the device. can I move it. I tried to back up but did not go. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
Ipad has storage issues, keeps coming up as storage full.
Ipad has storage issues, keeps coming up as storage full. … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
HAVE AN IPhone 6. iN THE PROCES OF INSTALLING A NEW
HAVE AN IPhone 6. iN THE PROCES OF INSTALLING A NEW OPERATING SYSTEM, EG 11.3, AFTER I SAID hELLO, ANDGAVE THE PHONE MY FINGERPRINT, iT ASKED FOR A "PASSCODE. I ENTERED A PASSCODE, BUT FORGOT IT BEFOR… read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
My iphone is telling me I've used up all my data. I doubt
my iphone is telling me I've used up all my data. I doubt that I really need to buy more. Can I erase instead? … read more
Ashik
Ashik
Master's Degree
9,509 satisfied customers
I shoot pictures on my iPhone. Until recently they would
I shoot pictures on my iPhone. Until recently they would automatically appear on my iMac desk top computer. My iCloud Photo Library is ON. Now they don't load and at the bottom of Photos, it says "Una… read more
Randy IT Tech
Randy IT Tech
3,540 satisfied customers
I accidentally back up my iPhone to an old back up. How to
I accidentally back up my iPhone to an old back up. How to restore it please … read more
Josh
Josh
It Support Specialist
Associate Degree
7,371 satisfied customers
I have a 4s iPhone and a iPad 2. Pictures taken on the
I have a 4s iPhone and a iPad 2. Pictures taken on the iPhone are iCloud-linked to the iPad. As the phone has reached its storage limit I want to delete the iPhone pictures, but not the iPad copies. B… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
I cannot access any screen that gives me access to backup my
I cannot access any screen that gives me access to backup my iphone 6 since upgarding to IOS 9… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just got a 6 Plus. I have OSX 10.5.8, so I cannot sync my
i just got a 6 Plus. I have OSX 10.5.8, so I cannot sync my 3Gs with the cloud. Is there a roundabout way of syncing my 3 Gs calendar to my Mac, then back to the 6Plus? i already tried CalDAV with goo… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I lost my iPad. It shows up in the iCloud as Offline. I tried
I lost my iPad. It shows up in the iCloud as Offline. I tried to access my iPad storage on iCloud and it shows that I do have 20 GB of storage space used ( my pics from my iPad), but I can't access th… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x