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I am repeatedly asked for password for ICloud account. I…

Customer Question
I am repeatedly asked...

I am repeatedly asked for password ***** ICloud account***@******.***. I give my google account password ***** it is not accepted.

Technician's Assistant: When did you last change your password ***** Apple ID?

My apple ID was changed a couple of months ago with Apple help.com I have had much difficulty keeping my apple password ***** currrently do not know it.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. Apple's online account reset tool is found per google search?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not now, this has been nice. Help this fast. Thank you.

Submitted: 2 months ago.Category: Mac
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Answered in 16 minutes by:
5/25/2018
Mac Support Specialist: Ameen Khan, Computer Technician replied 2 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Mac
Satisfied Customers: 727
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

I understand your concern please click on this link https://iforgot.apple.com/password/verify/appleid and provide your Apple ID and follow the onscreen instructions in order to reset your password ***** let me know if it works for you.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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