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My ipod is fine, I can't remember my password or user id…

Customer Question
My ipod is fine...

My ipod is fine, I can't remember my password ***** user id from the last time I downloaded. my e-mail is different and I can not get into I tunes

Technician's Assistant: When did you last change your password ***** Apple ID?

I haven't changed my password, just haven't used it.

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes I did and it was unsuccessful.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't think so,

Submitted: 2 months ago.Category: Mac
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Answered in 4 minutes by:
5/25/2018
Mac Support Specialist: TechSupport, Mac Enthusiast replied 2 months ago
TechSupport
TechSupport, Mac Enthusiast
Category: Mac
Satisfied Customers: 62
Experience: Computer Engineer at Accenture Bangalore
Verified

Hi this is Mac expert- i can help you on this issue

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Mac Support Specialist: TechSupport, Mac Enthusiast replied 2 months ago

can you please give me your MAC id?

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Mac Support Specialist: TechSupport, Mac Enthusiast replied 2 months ago

apple id?

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Customer reply replied 2 months ago
Don't know it
Mac Support Specialist: TechSupport, Mac Enthusiast replied 2 months ago

login id to ipad?

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Mac Support Specialist: TechSupport, Mac Enthusiast replied 2 months ago

please try and check

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