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I have mac os 10.13.4 and my ultralight hybrid mk3 and 4pre…

Customer Question
Hi I have mac...

Hi I have mac os 10.13.4 and my ultralight hybrid mk3 and 4pre do not show up.

Technician's Assistant: What Operating System (OS) are you running on your Mac?

I have installed and allowed latest drivers. I also have microbook 2 and 2c which do show up.

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

Since 10.13.4 have re-installed drivers

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Back in 5 sorry

Submitted: 2 months ago.Category: Mac
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Answered in 13 hours by:
5/26/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Customer reply replied 2 months ago
please I do
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago

Had it worked before and quit?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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