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Cant get in. Forgot PW and computer not recognize original 4…

Customer Question
Cant get in. Forgot...

Cant get in. Forgot PW and computer not recognize original 4 digit secret number

Technician's Assistant: What device or product does this involve?

Mac mini

Technician's Assistant: What Operating System (OS) are you running on your Mac?

Heck i don't know. lets skip it . Ihave the support program. can you give me the # to contact them

Technician's Assistant: How long has this been going on with your Mac? What have you tried so far?

To long if i can get to the folks that can get into my computer ,which i am pating for it will be easier on both of us..

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am a 2 finger typer. better w/a slide rule

Submitted: 3 months ago.Category: Mac
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Answered in 7 hours by:
5/8/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

For which service is this password *****?

Please let me know

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