Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have older model Iphone. It has worked well for years but
I have older model Iphone. It has worked well for years but now has the odd inconvenient issue. Presently the screen wont allow me to gain access, swipe. All I get is a voice indicating the areas on t… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I can't get into my apple id and my apple i cloud. I changed
i can't get into my apple id and my apple i cloud. … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
419 satisfied customers
I just got my wife a 2nd Hand iPhone7 I backed up her old 5
I just got my wife a 2nd Hand iPhone7 I backed up her old 5 and restored it on the new one It keeps coming up with a msg to login to and Apple ID of Mine***@******.*** and asking for the password ****… read more
Richard
Richard
Apple Software Engineer
49,328 satisfied customers
Since a recent ios update, i have to turn my iphone 5s on
Hi. Since a recent ios update, i have to turn my iphone 5s on twice to enable the touch screen. I cane answer a call because when i am contacted I cant slide the answer bar. HELP !!! … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Ms., I have a Mac Mini with MACOS HSierra and Thy OS does
hi Ms. Wilson, I have a Mac Mini with MACOS HSierra and Thy OS does not recognize my Amazon Kindle PW (Gen. 6)? What should i do? … read more
Jeffrey B
Jeffrey B
ICT Support 1/2/3/ Line
Information Technology
365 satisfied customers
Last week, when I tried to use the Skype app on my iPad,
Hi Pearl. Last week, when I tried to use the Skype app on my iPad, which I always use for my job, I was asked to log in, but my usual PW wasn't accepted. It then asked for my Microsoft pw. When I used… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Forgot password ipad mini. do not have original computer it
forgot password ***** mini . do not have original computer it was synced to. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have an apple iPad and activated the finger print sign. I
I have an apple iPad and activated the finger print sign. I forgot my password ***** now I am locked out of my iPad. How do I unlock it and then I want to remove this finger print app. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Cannot get to iTunes. Really correct email was not
Cannot get to iTunes . Really correct email was not recognized, nor what I think was PW. So ATT store deleted my setup info, told me to start over, but I can't (phone is on son's acct, family plan - i… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Site did nto let me finish entering phone # I am asking
under iphone 5 settings, apple id forgot, tried all possibilities but not allowed to get both new apple ID and PW - have neither … read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
My ipad is in activation lock I remember my ipad email but
my ipad is in activation lock I remember my ipad email but not the password ***** several tries it locked me out completely. I have taken it to a apple technician and still can solve the issue they as… read more
Richard
Richard
Apple Software Engineer
49,328 satisfied customers
Howdy, Experts - We've been using a Upek fingerprint reader
Howdy, Experts - We've been using a Upek fingerprint reader for years (maybe 8?) on one of our Mac Minis here at work. It has worked flawlessly to secure logins from that computer. Today I ran into a … read more
Christopher Bessler
Christopher Bessler
Senior Network Engineer
Associate Degree
1,519 satisfied customers
Suddenly, I am getting a notice that my g-raid mini is not
Suddenly, I am getting a notice that my g-raid mini is not backing up to the time machine. We have had this system in place since 2011. I looked at the apple menu and did some preliminary searching an… read more
david
david
Bachelor's Degree
215 satisfied customers
We are trying to start the IPad Mini and its coming up with
We are trying to start the IPad Mini and its coming up with Activate iPad we are using what we think is correct from our logins we must have forgot our original id password/login to I Cloud? we have n… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
The keyboard in my iPad Mini docks in the middle of screen
The keyboard in my iPad Mini docks in the middle of screen when I use it. I cannot move it and it blocks the box that takes the ID and PW information.… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have an IPHOTO library with 9,000+ photos and when I click
I have an IPHOTO library with 9,000+ photos and when I click on my albums, I see the photo but when I go to open it or edit it I get a white screen with an exclamation mark. All my slide shows are the… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I want to connect my Mac to my HDTV. I bought a mini display
I want to connect my Mac to my HDTV. I bought a mini display port to HDMI adapter. The picture works but the audio does not. Is there a way to make the audio work through the mini display port?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hello I have a IPOD touch 2gen 8gig it will power on and recogini
Hello I have a IPOD touch 2gen 8gig it will power on and recoginized by the computer I have restored it 4 times BUT the touch screen is unresponsive . I have used two diffrent digitizer screens and no… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x