Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Its about my iPad. On Safari, I got a message Cannot Open…

Customer Question
Its about my iPad...

Its about my iPad. On Safari, I got a message Cannot Open Page when I tried to get the weather channel

Technician's Assistant: When could you last open your Safari?

Last night

Technician's Assistant: Did you recently update your software or Operating System (OS)?

I dont think so

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No thanks, ***** ***** that is the problem I need to get resolved

Submitted: 2 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 17 hours by:
5/2/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

Ask Your Own Mac Question
Customer reply replied 2 months ago
Somehow, the weather channel started working soon after I contacted you. I found that I had selected the wrong website to use instead of the one I usually do.
Mac Support Specialist: Justin Johnson, Mac Genius replied 2 months ago

No Worries! Have a great day!

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I think my computer has been hacked. Someone or something
I think my computer has been hacked. Someone or something keeps sounding a noise and displaying pages instructing me to call a number because I have malware. I think it is false. When I try to get on-… read more
Mr.Med
Mr.Med
1,186 satisfied customers
I get a message that Account has been disabled and cant get
I get a message that Account has been disabled and cant get on … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I got a Safari Security breach on my iPad. It said I should
I got a Safari Security breach on my iPad. It said I should call(###) ###-#### … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
On my ipad I was leaving a on-line site and suddenly I got a
on my ipad I was leaving a on-line site and suddenly I got a screen with the following address in the top bar "safari-security-breach.net" and a popup screen about a printer that keeps displaying and … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have been advised by Chase bank to run a virus scan on 2
I have been advised by Chase bank to run a virus scan on 2 iPhones and my iPad. How? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I was looking at an x rated site when the screen of my iPad
I was looking at an x rated site when the screen of my iPad was frozen over by a warning message claiming what I was doing was illegal and that I needed to pay $200 Australian to unlock my screen. How… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I downloaded an upgrade to my I-pad on Thursday. Since then
I downloaded an upgrade to my I-pad on Thursday. Since then I am not able to access Safari, Weather channel or USA news. I can get emails so my server is ok. How do I get back those apps and get rid o… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
am having trouble with safari. message "safari could not open
am having trouble with safari. message "safari could not open the page because the server stopped responding" can you help me… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
We have an Ipad 2 and it was working fine and then we tried
We have an Ipad 2 and it was working fine and then we tried to log into our yahoo email and all we got was a white screen. We typed in our Yahoo ID and then the Password XXXXX when we hit the Sign In … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My ipad (3 years old) stopped sending mail to me. When I try
My ipad (3 years old) stopped sending mail to me. When I try to open my mail I get a blank white screen, same as when I try to open safari. I am still able to open my weather channel app with no probl… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have an ipad and I downloaded the Kindle app and purchased
I have an ipad and I downloaded the Kindle app and purchased a book through the wireless download when I got the app to my ipad. I have been trying to purchase other books to download to the ipad but … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I accidentally spilled coke on my iPad during the night (getting
I accidentally spilled coke on my iPad during the night (getting up for bathroom and got dizzy from pain meds for a neck surgery). When I wiped it off, I could only sponge up about a teaspoonful from … read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
Server error in / application. This is the message I get
Server error in"/" application. This is the message I get from hotmail while I am signed into my account and try to access the calendar. When i try to access the inbox, I get the message Can,t open th… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have an iPad2 and when trying to open Safari, the screen
I have an iPad2 and when trying to open Safari, the screen momentarily opens a white window and immediately returns to the iPad main screen. Any idea what could be casuing me not to be able to open Sa… read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
I AM NO LONGER CONNECTED TO THE iTUNES STORE ON MY IPAD.....WHEN
I AM NO LONGER CONNECTED TO THE iTUNES STORE ON MY IPAD.....WHEN I SWITCH FROM OFF ON ON IN THE SETTINGS APP, IT WILL NOT STAY ON. I NEED TO BUY A FEW BOOKS, BUT IT WON'T LET ME...PLEASE HELP ME CONNE… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have a gmail account. Everytime I try to go to it recently
I have a gmail account. Everytime I try to go to it recently it takes me to the "Welcome Gmail" page where I can add an account but cannot get to my account. If I go to "Google Home" and click on "gma… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
got new ipad yesterday. after dowloading a few apps to test
got new ipad yesterday. after dowloading a few apps to test the working of the ipad, none of the apps work. you touch the icon but no response ?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Tha Ipad doesnt display animated tv signals, e.g. The Weather
Tha Ipad doesn't display animated tv signals, e.g. The Weather Channel shows animated radar images when viewed on a computer, but doesn't do so on an Ipad. Having the ability to see animated radar wea… read more
iteachmac
iteachmac
Electrician / Programmer / Sound design
Vocational, Technical or Trade Scho
853 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x