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Forgott apple id and pass same for i cloud. time. No i cloud
Forgott apple id and pass same for i cloud JA: When did you last change your password ***** Apple ID? Customer: Long time JA: Did you try resetting through Apple's online account reset tool? Customer:… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I have noticed that every month I am being charged by
Hello! I have noticed that every month I am being charged by iTunes, which is crazy! There are two separate fees but I al … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I need assistance with my bill. I am being charged
I need assistance with my bill. I am being charged constantly and I do not know why? Amex card ending in 4009. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
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I canceled from ITune 2 months ago. I got charged n my new
I canceled from ITune 2 months ago. I got charged n my new Bill for 2 APL charges. Please take them of and refund the two on there. One is for $9.99 and the other for 11,99, I am the only one to use t… read more
Josh
Josh
It Support Specialist
Associate Degree
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I got charged again for one itune on my bill this month.
hi i got charged again for one itune on my bill this month. Last momth i was also charged and previous times before for one song. I did not buy any itunes. the last time i purchased an iTunes was last… read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
I am being changed $14.06 for something that is on this
Hi - I am being changed $14.06 for something that is on this month's bill and others. What is that for? Also, I have two charges for .99 cents. What are those for. My name is*****: What kind of Apple … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Ij want to find out what I have put on Itunes and chat is
Second opinion] Ij want to find out what I have put on Itunes and chat is not mine. Can you hel[ me?… read more
Justin Johnson
Justin Johnson
Owner
3,293 satisfied customers
I want to disable Itunes, I don't know, Nothing, I get
I want to disable Itunes JA: When did you last update iTunes? Customer: I don't know JA: What have you tried so far with your iTunes? Customer: Nothing, I get billed for it monthly JA: Anything else y… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
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I have been billed for I-Tune Com/Bill usage. We do not have
I have been billed for I-Tune Com/Bill usage. We do not have this or use this. When I was trying to get through to get this settled and off my bill, before you knew it they were trying to charge me $5… read more
Micky
Micky
Lead Systems Administrator
High School or GED
119 satisfied customers
Well I keep getting charged $39.99 every 2 weeks on my debit
Well I keep getting charged $39.99 every 2 weeks on my debit card, and I don't know what it's for. That's like $80 a month coming out of my checking account, & I don't know what it's for. Any correcti… read more
Micky
Micky
Lead Systems Administrator
High School or GED
119 satisfied customers
Trying to cancel Ancestry subscription on ITunes. Never used
Never used Ancestry. Since 2016. Husband dying. NEVER got past trial. Am charged monthly. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
119 satisfied customers
I have been charged for items I did not order or ordered by
I have been charged for items I did not order or ordered by mistake … read more
Donna French
Donna French
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I don't have an apple device. Received an email from Apple
I don't have an apple device. Received an email from Apple stating that someone used my apple ID to sign in and subscribe to an account and it wasn't me … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I am 56 years old and went back to school and finished last
I am 56 years old and went back to school and finished last year. I called Chegg and cancelled my subscription, but I noticed I am still getting charged. $16 per month. I have not had this service sin… read more
Robert M.
Robert M.
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ITunes keep charged withdraw from my acct I need to camel
iTunes keep charged withdraw from my acct I need to camel could not contact them by phone please help … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I haven't used it in a while and the password I tried to use
I haven't used it in a while and the password ***** tried to use did not work.. … read more
Justin Johnson
Justin Johnson
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3,293 satisfied customers
someone just fraudulently use my creditcard/bank account to
someone just fraudulently use my creditcard/bank account to purchase apple itunes how can this be?? I have notified my bank and they are canceling my cc as they were doing this yet another charge came… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Sir, I have an eMac with 10.4.11. I want to download the software
Sir, I have an eMac with 10.4.11. I want to download the software to run a new Brothers Printer model HL 2140. When going to the site I got a message that I am attaching, and which I don't understand.… read more
Claws224
Claws224
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,847 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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