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After updated yesterday the iPad I cant. After updating iPad
csnt get into office 365to send back messages says I need password. Can't find password … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,506 satisfied customers
I got a telephone call this morning from somebody called
I got a telephone call this morning from somebody called Apple They told me my IPad had been hacked. They told me to go to an Apple store and get a 59 dollar ITunes card and get a certain number off t… read more
Michael T
Michael T
1,771 satisfied customers
I was on the phone with Anita yesterday about problems about
i was on the phone with Anita yesterday about problems about access to iCloud and my password. Reset password ***** all my devices, but now my iPad does not like my password ***** gives message that i… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
My IPad that was purchased in March 2017 gets very warm when
My IPad that was purchased in March 2017 gets very warm when I am using it … read more
Josh
Josh
It Support Specialist
Associate Degree
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My ipad was updated during the night which i didnt ask for
my ipad was updated during the night which i didnt ask for but it now requires a user name and password ***** i dont use very often but it says my password ***** user name is ***** ***** i cant get pa… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,890 satisfied customers
Yesterday my iPad was upgraded and returned to factory
Yesterday my iPad was upgraded and returned to factory settings. I cannot unlock the activation lock because I do not remember the password ***** originally set up the iPad. I spent an hour on the pho… read more
Kris R
Kris R
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My iPad Pro is not taking a charge. 11.2.2. I plugged it in
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Vinod Menon
Vinod Menon
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Master's Degree
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My Apple ID was turned off. I tried to reset it, but it
My Apple ID was turned off. I tried to reset it, but it still doesn't work … read more
Josh
Josh
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Associate Degree
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I forgot my apple ID. Also I need to take my ipad back to
I forgot my apple ID. Also I need to take my ipad back to factory settings. The vp of security of apple helped my with my phone and computer after my daughter's abduction because the FBI was monitorin… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
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I jiat purchased the I7 yesterday. It was a mess due to them
I jiat purchased the I7 yesterday. It was a mess due to them selling me an Android the day before. Now I can't get into my phone because I don't know password. … read more
Kris R
Kris R
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My iPad will not hold a charge. My iPad is a 10.0.2version.
I unplugged the charger and tried plugging it in somewhere else it charged up to 96 percent but quickly went down to 23 percent … read more
Nathan Kirst
Nathan Kirst
H.S Diploma
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My son has an i pad, he has aquire brain injury and entered
my son has an i pad , he has aquire brain injury and entered his password ***** and it is now disabled can you please tell he how to enable it for him again … read more
Cris
Cris
3,487 satisfied customers
Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I bought it yesterday and when I got home I went to connect
I bought it yesterday and when I got home I went to connect it to load stuff and I couldn't sign in as the email address was not mine but my girlfriends it will not take my pass word or hers how do I … read more
Mike
Mike
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Some college
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Have just attempted to use my I pad and had troubles. No
Have just attempted to use my I pad and had troubles. No Google password ***** Apple help indicates Google password ***** ***** Google suggests Apple is problem. My I pad doesn't work. without PW. Jac… read more
Richard
Richard
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IT Manager, Consultant
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My Ipad asked "If you want to update slide" with an arrow
My Ipad asked "If you want to update slide" with an arrow to the right (on a white screen). It would not let me ignore this message or go back to the main home screen. I couldn't even turn off my Ipad… read more
Vinod Menon
Vinod Menon
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Master's Degree
2,495 satisfied customers
Following IOS6 download, have not been able to download any
Following IOS6 download, have not been able to download any apps, and due to loss of original YouTube, cannot get the new version to sync from desktop to iPad 2. Saw that resetting iPad could resolve … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iPhone 4 purchased in March 2011. Normally I have
I have an iPhone 4 purchased in March 2011. Normally I have to charge it every 3 days and even then it is not in the red. I use it basically for emails, text, phone, and very minimal web search. I not… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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