For Online Computer Support, Ask a Computer Technician
Hello, my name is ***** ***** I am one of the experts that is going to help you today. Please give me a moment to look over your question so I don't miss anything.
You forgot the password ***** get to the desktop, correct?
One moment while I type out the steps to continue.
To get started, you will need to restart your computer. Press the Command and Rkeys at the same time when the grey screen appears and hold them until you see the Apple logo. A small loading bar will appear under the logo. Sit tight as your system boots into Recovery Mode.
Click the Utilities tab in the top menu bar, select Terminal, type resetpasswordand press Enter. Close out the Terminal window and behind it you will find the Reset Password *****. All you have to do now is select the user account you want to reset, enter a new password or leave it blank and click Save. Then just simply restart the computer from the Apple menu and login with your new password.
Follow the steps above.
If you can't restart the device with the shortcut, use the power button.