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I have an iPhone 5s which i forgot the passcode and it was
I have an iPhone 5s which i forgot the passcode and it was disabled? … read more
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It started this afternoon. I can receive calls but not
It started this afternoon. I can receive calls but not return any. I can not look at recent calls or anything like that. It is locked away. I tried to change my password (before this happened). After … read more
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Josh
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Three Decades Field Experience
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John - Tech Expert
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I recently got an iphone 8. I recently got an iphone8 and am
i recently got an iphone8 and am running the the latest OS update. ive never really backed up my past iphones, but i had tryed a couple times in the past. my problem now is, i want to backup my old iphone 5S which is no problem. the problem is that a couple years ago i appearently did backup one of my phones and set a password. i have no record of my old itunes backup password. i have just backed up the 5S but now i cant restore it to my new iphone 8 because i cant figure out the old password. i need away around this problem. i don't even need a password ***** this. i don't have a privacy issue in my home, its just me and my wife sharing the computer and everything else. can you help me around this problem please … read more
John - Tech Expert
John - Tech Expert
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How do I save my phone contacts to my computer for backup.
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David
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ok long story short my iphone 5s screen broke and was inputing incorrect passcodes to try to get into the phone, and it locked me out of the phone with the message iPhone is disabled connect to iTunes… read more
OakdaleTech
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I think I did something stupid. I did the finger print thing
I think I did something stupid. I did the finger print thing it indicated it was loaded. I did not create a pass code. some how my phone got locked and I can't open it. I have an iPhone 5s. The phone … read more
Viet - Computer Tech
Viet - Computer Tech
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My iphone 5s has lock up, no idea, about an hour ago there
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hi oh my gosh - i changed my password ***** forgot it.... just a couple hours ago.. so stupid... now my phone is disabled … read more
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My iphone 6 is locked what do i need to do, the new one 10.
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John T. F.
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Three Decades Field Experience
3,412 satisfied customers
I set up the finger ideniifieron my 5s a couple of days ago.
I set up the finger ideniifieron my 5s a couple of days ago. At the end of that it gave a 6 digit passcode. I know 3 of the numbers but not the rest. I had to turn my iphone offand I went to turn it b… read more
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I am trying to sync my new iPhone 7S with the iTunes backup
I am trying to sync my new iPhone 7S with the iTunes backup I just did of my iPhone 5S. however I think it is about to do another update of 10.1.1 which may interrupt this dialogue … read more
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IPhone 5s stuck at screen black apple logo, wil not restore
iPhone 5s stuck at white screen black apple logo, wil not restore from iTunes - gives error "iPhone "iPhone" could not be restored. An unknown error occurred (9).… read more
Viet - Computer Tech
Viet - Computer Tech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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