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When opening my gmail a window comes up called googles

Customer Question
Hello when opening my...

Hello when opening my gmail a window comes up called googles approach to email I can't work around it and it comes up each time I open an app HELP

Technician's Assistant: When could you last open your software?

About a week ago Ive been trying to get around this.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I think thats it ty

Submitted: 3 months ago.Category: Mac
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Answered in 3 minutes by:
4/4/2018
Mac Support Specialist: Bryan, Computer Support Specialist replied 3 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Mac Support Specialist: Bryan, Computer Support Specialist replied 3 months ago

Just to clarify, are you having this issue on your computer or on a tablet/phone?

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Customer reply replied 3 months ago
computer
Mac Support Specialist: Bryan, Computer Support Specialist replied 3 months ago

Are you using a Windows or Mac computer? Can I connect to your screen to check the issue now?

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Customer reply replied 3 months ago
Mac mini
Customer reply replied 3 months ago
Can u help me i just paid 5 dollars i m not going to pay 3999
Customer reply replied 3 months ago
Ty
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,275
Experience: IT Engineer for over 15 years
Verified

Hi there

Do you still need assistance with this?

Please let me know

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