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Cannot connect to shop. Forgot password and sign in. 12.7.3.

Customer Question
Cannot connect to shop...

Cannot connect to shop. Forgot password ***** sign in.

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

12.7.3

Technician's Assistant: When did you last reboot?

Just now

Submitted: 3 months ago.Category: Mac
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Answered in 5 minutes by:
4/3/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether you are trying to connect to the iTunes and you have forgotten your iTunes username and password, Is it right?

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Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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Customer reply replied 3 months ago
I do not need it anymore.
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Do you still need assistance with your issue?

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Customer reply replied 3 months ago
no
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

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Karthik
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Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
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