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Unable to reset apple password. I can’t remember. But no…

Customer Question
Unable to reset apple...

Unable to reset apple password

Technician's Assistant: When did you last change your password ***** Apple ID?

I can’t remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes but no luck

Submitted: 3 months ago.Category: Mac
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Answered in 4 minutes by:
4/3/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago

May I know what is exactly when you tried to reset the password ***** you getting any error message?

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