Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am receiving emails on my phone but not on my apple

Customer Question
I am receiving emails...

I am receiving emails on my phone but not on my apple computer

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Browser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don't know

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at this time

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 20 minutes by:
4/3/2018
Mac Support Specialist: Bryan, Computer Support Specialist replied 3 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Mac Question
Mac Support Specialist: Bryan, Computer Support Specialist replied 3 months ago

Just to clarify, who is your email provider? When did this email issue first start on your computer?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My password is not working and I cannot access my Apple ID
My password ***** ***** working and I cannot access my Apple ID to change credit card details. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I am trying to do back from icloud. it says code send to my
I am trying to do back from icloud. it says code send to my phone but my phone is not active brand new phone. how I can get code. can you send me in my email address.***@******.*** … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
My Apple ID is my old email address-I'm getting emails on my
My Apple ID is my old email address-I'm getting emails on my IPad but not my phone … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I received a email showing from apple concerning a password
I received a email showing from apple concerning a password ***** request. Shows it came from Kuwait. I did not request a change. I know very little about computers. I don't know if apple sent the ema… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,335 satisfied customers
Opened my macbook air yesterday and my inbox on my apple
opened my macbook air yesterday and my inbox on my apple mail 10.3 was empty. All my received emails just vanished overnight. … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
My phone says apple id was compromised. I thought is was
My phone says apple id was compromised. I thought is was phis so i didnt do anythinc. Now i cant get my mail … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I want to change my Apple ID and I do not remember my
I want to change my Apple ID and I do not remember my password … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I can send my email but can not receive it. I cloud. My
I'm really don't know much so shut it off and restarted it. I was afraid to mess around … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I just bought a new computer & I don't know how to get
I just bought a new computer & I don't know how to get reconnected with my email account. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
729 satisfied customers
My 6 SE is locked. I had a 4 digit passcode but need a 6
Hi, my 6 SE is locked. I had a 4 digit passcode but need a 6 digit code. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
IHAVEN'T RECEIVED OR SENT GMAAIL FOR. Apple desk top
IHAVEN'T RECEIVED OR SENT GMAAIL FOR***@******.*** … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to retrieve my password in order to add icloud space
I need to retrieve my password ***** order to add icloud space - HELP! … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I am not able to send or receive email and Apple care was
I am not able to send or receive email and Apple care was not able to help me. you will have to call me since you can't email me. (###) ###-####… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
My iPhone 5 keeps asking for my Apple ID for an email
My iPhone 5 keeps asking for my Apple ID for an email address I no longer have. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I can't use iCloud on my iPhone5S because my i.d. is a
I can't use iCloud on my iPhone5S because my i.d. is a mac.com account. I can't remember the password ***** the answers to the security questions. … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am unable to receive or sesndemail. I have IMac and they
i am unable to receive or sesndemail. I have IMac and they cannot help me. I do not know my Yahoo password (never had it) and I cannot get on line. My email address is: ***@******.*** and my phone #E … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
ICloud. Receive a letter requiring update of my credit card
iCloud. Receive a letter requiring update of my credit card info. Received the following instructions: Follow the instructions below to update your billing information: 1. Go to Settings and tap iClou… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x