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How do I delete an invalid Apple acct? This acct no longer
How do I delete an invalid Apple acct? This acct no longer exists. Have entered new acct info. Help! … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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My apple “E” mail is wrong I tried to correct it but I can't … read more
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Justin Johnson
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I forgot my password ***** when I try to get help I am told to complete the telephone number I gave two years ago. I have moved and I have a different phone number. I don't know what to do. HELP1 … read more
Josh
Josh
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Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
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My device is fine. All I have is my iPhone. I need to change
My device is fine. All I have is my iPhone. I need to change my email or user name address. I think I was successful changing my password. … read more
Viet -MS Office Tech
Viet -MS Office Tech
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I used my husband's email address as my Apple ID when I got my first Apple product and established my iTunes account. Over the years, I've downloaded hundreds of songs charged to my American Express a… read more
Richard
Richard
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I created an itunes account with a new Apple ID and password. I need to change both. How do I delete the original (I cant remember it). I made several attempts to access the Apple ID but was still uns… read more
John T. F.
John T. F.
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Two Decades Field Experience
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My question is as follows......We have a imac as our home computer.
My question is as follows......We have a imac as our home computer. We have had 2 ipods running off the computer. When running Itunes we have been using the same apple ID but just syncing the ipods wi… read more
Vinod Menon
Vinod Menon
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When I bought my new desk top in the fall, rather than create
When I bought my new desk top in the fall, rather than create a new apple id for me, the sales person used my partner's id. As a result, email to her iPad came to my desk top, I had to use her id and … read more
webpagesby22
webpagesby22
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High School or GED
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I have previously used an iTunes account out of the UK, and
I have previously used an iTunes account out of the UK, and now need to create a new iTunes account in France, as this is where I will need to pay from. How do I do this without losing all my previous… read more
Daniel
Daniel
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High School or GED
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I purchased a new iPhone 4s a few months ago using my home
I purchased a new iPhone 4s a few months ago using my home email address as my Apple ID. When I opened iTunes on my PC today, my old iTunes password XXXXX work. So I tried the password XXXXX set up on… read more
Vinod Menon
Vinod Menon
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I have an apple ID, listed under my email [email protected],
I have an apple ID, listed under my email [email protected], but do not know the apple ID number or password. It is lost. How can I get a new ID and password… read more
Techie_Ben
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Hi I have a mac book air and want to delete all my info so
Hi I have a mac book air and want to delete all my info so I can give it to someone else?How do I do that? thanks… read more
Ashik
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Master's Degree
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I forgot my apple log on or password XXXXX cant get onto my account.
I forgot my apple log on or password XXXXX can't get onto my account. The reset was sent to my email address but it may be an old address - can't find it. My gmail account [email protected] I have a m… read more
John T. F.
John T. F.
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Two Decades Field Experience
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I need to change my email (apple ID) and password. All of a
I need to change my email (apple ID) and password. All of a sudden I can no longer buy apps from the app store.… read more
D.Sandlin
D.Sandlin
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Over the past 8 years I have purchased items from the iTunes
Over the past 8 years I have purchased items from the iTunes store from 3 different accounts (my personal AOL email account during high school then my college email account and now that I've graduated… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
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I have a problem with conflicting user IDs and passwords on
I have a problem with conflicting user ID's and passwords on iTunes. When I bought my iPad 6 months ago, I used the e-mail address I had at the time (call it User ID #1 + password #1), and it worked f… read more
Jinsmn
Jinsmn
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My husband and I both have separate itunes accounts on my imac.
My husband and I both have separate itunes accounts on my imac. HOwever, I am getting his songs onto my account -- especially the ones that he purchases. My side is all mixed up with his songs.… read more
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Mac Tech
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Meet the Experts:

Mike

Mike

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8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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Vinod Menon

Vinod Menon

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John T. F.

John T. F.

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IEEE, Microsoft

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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