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Need new new password. Several years ago

Customer Question
Need new new password ...

Need new new password

Technician's Assistant: When did you last change your password ***** Apple ID?

Several years ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 3 months ago.Category: Mac
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Answered in 1 minute by:
4/3/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,080
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me for which service or device this password ***** *****?

Please let me know

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Customer reply replied 3 months ago
I just want to reset a new password
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago

Thank you

Can you please use my link below to reset your password

https://accounts.google.com/signin/recovery

Once done, use the new password ***** sign into your account

Let me know please how you go

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Customer reply replied 3 months ago
You have taken $40 from my account and I do not want your services please put my money back into my account
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