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Need to go into settings on Facebook but forgot them. Was on…

Customer Question
Need to go into...

Need to go into settings on Facebook but forgot them.

Technician's Assistant: When did you last update Facebook?

Was on there today

Technician's Assistant: What have you tried so far with your Facebook?

Trying the automated forgot my password ***** FB it did not work for me I have only been on for less than a week

Submitted: 4 months ago.Category: Mac
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Answered in 9 minutes by:
4/3/2018
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,301
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago

What is happening when you attempt to login to your facebook account ? Are you receiving any type of error message?

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Customer reply replied 4 months ago
I'm 62 yo I can get on FB and navigate l just can not go into settings to conceal my friends list and conceal my messenger so no one can get to them. It ask for my password ***** user name I put in what I thought I used it says wrong password ***** user name can you help me
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago

yes sure, What is the model and brand of your computer and What OS are you running please? Windows or Mac

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Customer reply replied 4 months ago
I am doing this on my mobile phone number
Customer reply replied 4 months ago
I have a apple 6 I signed up using my phone number on FB never got on with computer
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 4 months ago

If you have not tried yet, please open safari browser and go to https://www.facebook.com/recover/initiate and enter your email address (or mobile number, etc) and click on Search to see if you can reset your facebook password.

If that does not work, please fill out the facebook account recovery form at : http://www.facebook.com/help/contact.php?show_form=disabled, select yes. Please enter as much details as possible (also enter your mobile number if you have) to prove that you are the true owner of the Facebook account.

If you have a moment please rate my answer by clicking on one of the stars, positive rating are appreciated, if you need any further asistance please reply back to me and i will gladly continue to help

Thank you

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Mr.Med
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