Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Change password. IPhone and iPad pro. Don’t know. Cg hanging…

Customer Question
Change password Technician's Assistant:...

Change password

Technician's Assistant: What device or product does this involve?

iPhone and iPad pro

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Don’t know

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Cg hanging my password

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 hours by:
4/2/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether you want to change the apple ID password ***** apple lock screen passcode?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I recently purchased an iPhone and iPad tech person setup my
I recently purchased an iPhone and iPad tech person setup my phone and iPad I don't remember my Apple ID password ***** can I get it … read more
George Sibiya
George Sibiya
PhD
309 satisfied customers
Forgot iPad password. Locks me out when I slide to open
Forgot iPad password. Locks me out when I slide to open because I don't have password … read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
I changed my password - accepted on my ipad but my iphone
I changed my password ***** accepted on my ipad but my iphone just “hangs” even tho I can use iphone. Why and how can I fix?? … read more
George Sibiya
George Sibiya
PhD
309 satisfied customers
I need to reset the password on my Apple ID (cloud). I do
I need to reset the password ***** my Apple ID (cloud). I do not remember the old password. … read more
Cris
Cris
60 satisfied customers
Wish I knew,. My password works on my IPad, I need to check
Wish I knew, . My password ***** on my IPad, I need to check if what I have written in my note book , is what you have.. maybe my typing was in error and doesn't match my book. Please send me a code t… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
The iPad is locked. Activation lock requires Apple ID and
The iPad is locked. Activation lock requires Apple ID and password. I don't understand why it was shut down. I know the Apple ID but cannot remember password. It's been 4 years since I purchased it … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
My ipad says my apple id and phone nimber are being used for
My ipad says my apple id and phone nimber are being used for imessage and facetime on a new iphone. I do not have a new phone. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I forgot my password. My I'd for my IPad is the gmail
I forgot my password ***** My I'd for my IPad is***@******.*** the gmail account [email protected] I don't use . How can I receive my email both for my iPhone ,IPad, and desk computer … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
How can I change my password. How can I change my password
Hi how can I change my password JA: What device or product does this involve? Customer: How can I change my password ***** google JA: The Computer Technician will be able to walk you through that. Wha… read more
Elgin Vega
Elgin Vega
IT Consultant
Science Bachellor
133 satisfied customers
I am trying to download some voice books to my iPad and I
I am trying to download some voice books to my iPad and I can't remember my email address or password. Can you help please? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Trying to activate new ipad, getting message that activation
Trying to activate new ipad, getting message that activation server cannot be reached. … read more
Karthik
Karthik
Mac Enthusiast
519 satisfied customers
ChNGED password on another device. Apple iPod 6 Apple iPad
ChNGED password ***** another device JA: What device or product does this involve? Customer: Apple iPod 6 Apple iPad pro JA: What Operating System (OS) are you running on your iPad? Customer: Don't kn… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I received a message on my iPad “your Apple ID and phone
I received a message on my iPad “your Apple ID and phone number are now being used for imessage and FaceTime on a new iPhone”. I don't have a new iPhone and I have never used FaceTime . What should I … read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
25 satisfied customers
I have restrictions set on my 8 year old's iPad ... for some
Hi ... I have restrictions set on my 8 year old's iPad ... for some reason the password *****'t working anymore and I now have 9 failed attempts ... how can I get this resolved without having to reset… read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
30 satisfied customers
IPad message: "Your Apple device has a virus" "Pegasus
iPad message: "Your Apple device has a virus" "Pegasus Activated" … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I was trying to hot spot my IPad to myIphone. There was a
I was trying to hot spot my IPad to myIphone. There was a command to enter my IPhone password. I tried several passwords to include the four digit code needed if my facial ID does not work. How do I r… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I can receive calls and answer them, but I don't know how to
I can receive calls and answer them, but I don't know how to make calls on my IPad Pro. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am locked out of my iPhone 7 How can I retrieve password
I am locked out of my iPhone 7 How can I retrieve password ***** having to erase, etc? I've been having difficulties recently because I'm not tech savvy and don't know what I'm doing when I click on v… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x