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I am trying to use my MAC. After I log in it keeps asking…

Customer Question
I am trying to...

I am trying to use my MAC. After I log in it keeps asking for a keychain password ***** keeps booting me out

Technician's Assistant: When did you last change your password ***** Apple ID?

I don’t remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

How do I do that?

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I will be happy with your help

Submitted: 3 months ago.Category: Mac
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Answered in 2 minutes by:
4/2/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 3 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,494
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about macOS. I've only just come online now and would like to assist you with your question.

Did you reset the password?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 3 months ago
I am logged into my computer. It is very slow at the moment. I have a high speed internet
Customer reply replied 3 months ago
I just paid $50 for something
Customer reply replied 3 months ago
What did I get for $50?
Mac Support Specialist: Justin Johnson, Mac Genius replied 3 months ago

I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Mike, Mac Medic
Category: Mac
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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