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It has been locked due to suspicious activity and after
It has been locked due to suspicious activity and after trying for in vain for several days to fix this via email I need HELP! … read more
ZAID ALAMRO
ZAID ALAMRO
Masters
4 satisfied customers
I really hope you can help. About 8 years ago I bought an
I really hope you can help. About 8 years ago I bought an apple I pad and the first thing I did was to set up a yahoo e-mail. My account name was***@******.***. In the intervening years I have forgott… read more
Karthik
Karthik
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Bachelor of Engineering
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I got an email that my apple id was locked because of
I got an email that my apple id was locked because of suspicious activity from Japan … read more
Wes
Wes
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I HAVE A MINI IPAD WHICH HAS ACTIVATION LOCK. IT TELLS ME TO
I HAVE A MINI IPAD WHICH HAS ACTIVATION LOCK. IT TELLS ME TO ENTER MY CLOUD PASSWORD ***** I CANNOT REMEMBER THE CLOUD PASSWORD. COULD YOU PLELASE GIVE ME SOME INSTRUCTIONS ON HOW TO USE MY MINI IPAD.… read more
TD White
TD White
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I have an activation lock. On my iPad. Don't remember the
I have an activation lock. On my iPad. Don't remember the password ***** over 7 years ago … read more
Bhavik Joshi
Bhavik Joshi
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I'm trying to unlock my husband's Apple ID account I just
I'm trying to unlock my husband's Apple ID account I just switched carriers for him to AT&T and I can't get the phone activated until I get into his ID account I'm trying to unlock my husband's Apple … read more
Aparna Indresh
Aparna Indresh
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I keep getting a letter telling me my apple is locked I went
I keep getting a letter telling me my apple is locked I went to the site but then checked out as I do not know if it is from apple. Address shown as being sent:***@******.*** … read more
Mike Taylor
Mike Taylor
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I have an Ipad 2 and it has somehow got to Activation Lock.
I have an Ipad 2 and it has somehow got to Activation Lock. I am on my desk top computer now. I do not remember the apple id or password ***** it. How do I get it off this activation lock so I can use… read more
Karthik
Karthik
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This mourning I received a notification from Apple telling
This mourning I received a notification from Apple telling me my had been disabled because someone had attempted to log onto my account on a device not recognized by Apple. I tried logging onto the si… read more
Richard
Richard
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IT Manager, Consultant
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I've had an email saying my Apple ID has suspicious activity
Hello I've had an email saying my Apple ID has suspicious activity and has been locked . I just want to check that this is genuine before I do anything can you advise please? … read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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I received an email "Four your safety, your Apple ID has
I received an email "Four your safety, your Apple ID has been locked because we found some suspicious activity on your account. Someone accessing your account and make some change on your account info… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I am locked out. Years ago. The pad won't open for me to do
I am locked out JA: When did you last change your password ***** Apple ID? Customer: Years ago JA: Did you try resetting through Apple's online account reset tool? Customer: no, the pad won't open for… read more
Justin Johnson
Justin Johnson
Owner
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My IPad 2 has just been updated and restored to factory
My IPad 2 has just been updated and restored to factory setting. No data on the IPad. However the IPad is still associated with an old Apple ID that I deleted years ago. So when I try to enter the new… read more
Justin Johnson
Justin Johnson
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I'm locked out of my Iphone 7. When I bought the phone
I don't recognize the Apple ID email it's trying to make me enter the password *****… read more
Jon
Jon
Bachelors Degree
780 satisfied customers
I just received an email from id cloud in other the address
I just received an email from id cloud in other the address is [email protected] the email states that my apple id has been used to make a purchase that is suspicious and that I need … read more
Josh
Josh
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Associate Degree
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My case number is 10008131350126. Lost my Mac Id pswd nd my
My case number ***** ***** Lost my Mac Id pswd nd my Ipad. Been working with senior advisor Travis strut. He is not available as of now, and just received text msg from Apple that my ID was ready to b… read more
Jon
Jon
Bachelors Degree
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My Apple ID was locked because of an unauthorized purchase.
My Apple ID was locked because of an unauthorized purchase. I did not make the purchase … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
When I setup an iCloud email address 3 years ago, e.g.
When I setup an iCloud email address 3 years ago, e.g.***@******.***, I had an old Apple ID. Now I have a new Apple ID and the old one has been deleted, but now I can no longer access me iCloud email.… read more
Mike
Mike
Mac Medic
Some college
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Mike

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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