Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Any search engine I go to does not accept my email address…

Customer Question
Any search engine I...

Any search engine I go to does not accept my email address and/or password. At the end of 2017 I went to yahoo Apple google & other sites & I make a change in my password ***** it doesn’t work. Hi

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Is this going to cost me money to get an answer?

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes & ive gone through the process several times with it not working.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No but I appreciate your time.

Submitted: 4 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 30 minutes by:
4/2/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 4 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,712
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about search engines. I've only just come online now and would like to assist you with your question.

They do not require usernames and passwords… Why are you trying to sign in?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Mac Question
Customer reply replied 4 months ago
I don’t know what secure remote is and I don’t want you to connect to my devices
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept your request for one, but you don't have to.

Ask Your Own Mac Question
Mac Support Specialist: Karthik, Mac Enthusiast replied 4 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me whether you are having an issue with apple account or regular email account?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have forgotten my apple ID I have changed my email
I have forgotten my apple ID I have changed my email account … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I can't find my iTunes account, have tried all the
I can't find my iTunes account, have tried all the suggestions, haven't been logged on for months … read more
John Castle
John Castle
BSC in Computing Network Management and Design
203 satisfied customers
My apple id and password are correct but iphone 4 has gone
my apple id and password ***** correct but iphone 4 has gone to activation lock. Cannot access apple account as it goes into search mode and keeps searching. I was on a Sainsbury website last night an… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Ive had an AppleI 4phone (I think) for the past 8/10 years.
Ive had an AppleI 4phone (I think) for the past 8/10 years. Given to me by a 3rd party. I am an elderly lady who is housebound and the phone is my life!! currently it wont let me in asking for access by me entering an apple ID and password. My son took the day off and went to Bedfordview. They cant help. I will verify anything you need to know just to have access. PLEEEEEEEEEEEAse Thank you. Mrs. Janice Beitz … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Each time I am asked enter password it is not excepted. I
Each time I am asked enter password ***** is not excepted. I have changed it several times and none of them work. I am 78 years old and struggle I want to cha … read more
Jon
Jon
Bachelors Degree
726 satisfied customers
I have a Mac pro laptop. Safari is my browser with Google as
I have a Mac pro laptop. Safari is my browser with Google as my search engine. I opened the laptop, opened Safari and Yahoo showed up instead of Google. I tried to reset in preferences and ended up sc… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I have forgotten my password and want to either find out
I have forgotten my password ***** want to either find out what it is, or change to a new password. I am unsure as to what my email address is,, its either @me; yahoo, or remax-elite.co.nz … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Can't get into Yahoo. Doesn't,t. Can. Can't get into yahoo.
can't get into yahoo. Says it doesn't recognize email address . When I retype it & password ***** says I already have an account. Keep going back & forth but can't get in. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Yahoo is saying it doesn't recognize my account. I tried
Yahoo is saying it doesn't recognize my account. I tried both the phone and recovery email options but that didn't work either. Always says doesn't recognize the account. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I am try to retrieve my apple password .this has been going
I am try to retrieve my apple password ***** has been going on for sometime and I am getting very frustrated. can you help me please… read more
Danny Coloma
Danny Coloma
Apple Certified Macintosh Technician, ACSP, APP
20 satisfied customers
I can open Google on my daughter's phone and PC. I can not
I can open Google on my daughter's phone and PC. I can not open Google on my IPAD … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Recently had to change my ipad all content and photos were
good day recently had to change my ipad all content and photos were backup-ed and then downloaded to the new iPad, except Facebook its gone missing however my Face book is available on my surface pro … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
just downloaded iso7 to my ipad, now all I get upon clicking
just downloaded iso7 to my ipad, now all I get upon clicking the safari icon is yahoo. How do I make safari load upon clicking the icon for it?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a new apple phone and I can get in comming mail but
I have a new apple phone and I can get in comming mail but I can not get outgoing mail to send. Says " Cannot send Mail The user name or password [email protected] is incorrect." I have gone in and … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I had a Mobileme account for my web site. I am now attempting
I had a Mobileme account for my web site. I am now attempting to transfer it to another registrar and my mobile me account appears to be locked. What do I do?… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Having trouble getting my account info to update on iTunes.
Having trouble getting my account info to update on iTunes. Have gotten to the page to edit my info, have changed email and password, but when I go to purchase an app it still has my old apple ID??? S… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Help again!! I just cleared cookies and history and now I
Help again!! I just cleared cookies and history and now I can't get back to my Flickr account as myself--fortunately, it's still there!! So how do I utilize the Time Machine to go back and to where I … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
I am having an intermittent problem connecting to the internet.
I am having an intermittent problem connecting to the internet. I can do a lookup from the yahoo search engine but when I try to open a site the is a long pause and I gat a message saying that Safari … read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x