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I updated my iPad a couple of days ago and the passcode page
i updated my iPad a couple of days ago and the passcode page came up different no number key pad,but a shoe keyboard so i tried using that and spelling out passcode and the numbers ,but neither worked… read more
Harry
Harry
182 satisfied customers
Mini I-pad, will not except my password and give no further
mini I-pad, will not except my password ***** give no further instruction on how too change/upgrade … read more
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Isaac Franklin
Associate of Science in Social Sciences
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I just got it and I am ignorant of everything,got to the
I just got it and I am ignorant of everything,got to the fingerprint part the other day and today I can't enter the passcode. I probably am entering the wrong one Now pad is disabled for 15 minutes. … read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
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I have trouble getting into the i-pad. \when I type the
I have trouble getting into the i-pad. \when I type the identity number that I received by phone and use it for the passcod it disables the i pad for up to 15 minutes … read more
Karthik
Karthik
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I'm trying to get information about changing a password for
Mike, I'm trying to get information about changing a password ***** an ITunes Account that was apparently set up by my Grandson. He borrowed by I-Pad , set up an Itunes Account and I'm now attempting … read more
John T. F.
John T. F.
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I am trying to log onto my 2nd gen Apple I Pad using my
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John T. F.
John T. F.
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I had to get a new phone weeks ago. I haven't used the old
I had to get a new phone weeks ago. I haven't used the old one for weeks. Now i need some saved info on my iPhone and ot tells me that I haven't backed up for 63 weeks and or locked it automatically. … read more
David
David
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Bachelor's Degree
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cannot remember password ***** was at apple store for three hours,still can not get into phone . the phone purchased june/july 2017 at [email protected] … read more
Richard
Richard
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I have a new I pad. I sat it up, just now, I backed up from
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Ashik
Ashik
Master's Degree
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My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
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Someone maybe using my Apple ID for purchase. June 2017
Someone maybe using my Apple ID for purchase JA: When did you last change your password ***** Apple ID? Customer: June 2017 JA: Did you try resetting through Apple's online account reset tool? Custome… read more
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Chris L.
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Need to activate IPad which was given to me by a friend in
Need to activate IPad which was given to me by a friend in June 2017 . He did not tell me the code or password ***** the time. Now that he is dead, Nov. 2017. This pad is of no use to me.. I need some… read more
John T. F.
John T. F.
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Two Decades Field Experience
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My iPad is damaged. I want to retrieve my pics, when
Hi, my iPad is damaged. I want to retrieve my pics, when connecting it to MacBook, it asks for passcode (which I can't type on broken screen) … read more
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Howdy! I have a Verizon iPad and my iCloud account was wiped
Howdy! I have a Verizon iPad and my iCloud account was wiped off of it when I gave it to my daughter, and now, I am unable to reset the device because I believe she put her iCloud account on it when I… read more
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Richard
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I have been sick and forgot my user number and password for
I have been sick and forgot my user number and password ***** my apple I-pad. Can you help me, PLEASD … read more
Mike
Mike
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I have a i pad and the i pad will not take my password. When
I have a i pad and the i pad will not take my password. When I try to enter it it says the i pad is out of order and I should wait for certain amount of minutes till it is now up to 1 hour before I ca… read more
Viet - Computer Tech
Viet - Computer Tech
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Hi I need your advice. I purchased an iPad2 some nine months
Hi I need your advice. I purchased an iPad2 some nine months ago and have had problems with it since. I took it overseas with me in September 2011 expecting to be able to read my emails and connect to… read more
Techie_Ben
Techie_Ben
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Master's Degree
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I purchased my iPhone4 in February of 2011. I love this phone
I purchased my iPhone4 in February of 2011. I love this phone and am so appreciative of all that it offers me. I am trying to download the lastest operating system of 5.0. I have tried this process th… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

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888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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