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Logitech mouse will not connect on bluetooth to macbook.

Customer Question
Logitech mouse will not...

Logitech mouse will not connect on bluetooth to macbook

Technician's Assistant: What version of iTunes are you using to sync your MacBook?

12.7.3.46

Technician's Assistant: When did you last reboot?

15 mins ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

It was working on blue tooth but ceased when I added a blue tooth speaker

Submitted: 3 months ago.Category: Mac
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Answered in 5 minutes by:
4/2/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,275
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you

What is the error you get when it fails to connect?

Please let me know

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Customer reply replied 3 months ago
Ok. Is working now. Thanks.
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

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