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Can’t remember my password. About a month ago. Just trying…

Customer Question
Can’t remember my password ...

Can’t remember my password

Technician's Assistant: When did you last change your password ***** Apple ID?

About a month ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No. Just trying to pair. Wanted to change som stuff on my Apple watch

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That’s it

Submitted: 3 months ago.Category: Mac
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Answered in 2 hours by:
4/2/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you provide me the apple ID? So that we can go ahead and check what are the reset option available.

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Customer reply replied 3 months ago
I managed to get it fixed myself. Thanks anyway.
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

An email has been sent to your rescue email address, g•••••@a•••••.com. Follow the directions in the email to reset your password. If you don't have this email(g•••••@a•••••.com) Please let me know.

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