Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How do I change my password, if I forgot it. I Didn’t

Customer Question
How do I change...

How do I change my password, if I forgot it

Technician's Assistant: What device or product does this involve?

I Didn’t realize I had an auto renew so I would like to start listening with no commercials but I forgot my password

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Didn’t realize I had an auto renew so I would like to start listening with no commercials but I forgot my password ***** have a Mac

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I have iPhone 7 plus

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 9 hours by:
4/2/2018
Mac Support Specialist: Richard, Apple Software Engineer replied 3 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,063
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me for which service or device the password ***** *****?

Thank you

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot my Apple ID password and I have a new number so I
I forgot my Apple ID password ***** I have a new number so I can't reset it … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
CAnt find right password. I have apple phone, iPad and Mac
Tried on phone what I thought was mine. Didn't work … read more
Richard
Richard
Apple Software Engineer
47,063 satisfied customers
I have recently renewed my subscription to Pandora Plus but
I have recently renewed my subscription to Pandora Plus but whereas I used to get uninterrupted music, it now only plays a piece or two and then stops. How do I correct this? … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
Gliches. Does things on its own. IPhone 6 Plus iOS 11. A
A month. Didn't do anything to it as we don't know what to do. … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I already explained this and gave my credit card info but
I already explained this and gave my credit card info but didn't get an answer. … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have a subscription that I renewed it said It renewed but
I have a subscription that I renewed it said It renewed but it is not working … read more
Harry
Harry
2,032 satisfied customers
I just purchased coin and got changed but didn't get my
I just purchased coin and got changed but didn't get my coins … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I can log in to. Forgot password. How do I find out exactly
How do I find out exactly what I have. And my iPhone also … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I had an Iphone 6 plus for a few years. Now I have an Iphone
I had an Iphone 6 plus for a few years. Now I have an Iphone 8 plus and cannot remember my email (Gmail) password. I have been trying since December to get it but it doesn't provide it to me because i… read more
Richard
Richard
Apple Software Engineer
47,063 satisfied customers
I am trying to cancel KKW app from my iPhone. Trying to
Almost a week on a free trial; didn't really want it. … read more
Patrick Evans
Patrick Evans
Network Engineer
MS
125 satisfied customers
I have a new 8 plus, I forgot the passcode to unlock it, it
I have a new 8 plus, I forgot the passcode to unlock it, it now says iphone is disabled, connect to itunes. i try to do so, i get the error message cannot connect to itunes;error 0xE8000015. My husban… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I forgot my login name. I didn't. I'm not very savvy about
I'm not very savvy about this, can you help? Where do I go … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Forgot I'd and password,didn't right it down.I have had this
Forgot I'd and password,didn't right it down.I have had this IPad for 5 yrs never had this problem … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have an ID already in there that does not work and I
I have an ID already in there that does not work and I forgot it and I also forgot my password … read more
Justin Johnson
Justin Johnson
Founder
2,239 satisfied customers
I have another iPhone other than the email me I'm using to
I have another iPhone other than the email me I'm using to send this message. My wife uses it. It's a 6, I think. She had to do a hard turnoff. So her thumbprint didn't work and She forgot her passwor… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
We just tried to do s change password thing with apple smdci
We just tried to do s change password ***** with apple smdci tried the few I remember but after getting off phone it dawn on me that I had I think align all my passwords as 1 only and we didn't try th… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
How do I fix my Apple ID it's disabled. I can't download any
How do I fix my Apple ID it's disabled. I can't download any apps … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have an iPad Pro, and an iPhone and a older iPad. I logged
I have an iPad Pro, and an iPhone and a older iPad. I logged on with my old iPad to see what messages I still had....it asked for my ID and password ***** I typed in. Two days ago. Just now I received… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x