Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an iPad that is locked. The email that we think it
I have an iPad that is locked. The email that we think it was set up with, along with the password ***** not appear to work. This belongs to my 90year old mother, cannot figure out how she got it lock… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an ipad with activation lock Apple ID of. I need to
I have an ipad with activation lock Apple ID of***@******.***. I need to update the password ***** has been forgotten. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
They say 3rd time lucky, so here goes again - I have been
Hi, they say 3rd time lucky, so here goes again - I have been locked out of my iPad and cannot unlock it even though I have changed my password, I keep getting an error message Could not activate iPad… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
The activation lock is on. I don/t know. No I don't know
The i cloud account was originally set up using an old email address.… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have tried to contact your teck service.My IPad has locked
I have tried to contact your teck service.My IPad has locked up.I downloaded a new version of new apps.I did not know that it need my pass word.It has locked me out. … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
Have had iPad for over 5 years. For the first time am
Have had iPad for over 5 years JA: What Operating System (OS) are you running on your iPad? Customer: for the first time am getting activation lock out JA: Anything else you want the Mac Expert to kno… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
How do I get sound alerts for messenger on my ipad. The
How do I get sound alerts for messenger on my ipad … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I-pad activation lock. requests my ID and password that were
I-pad activation lock. requests my ID and password ***** were used to set up my I-pad. I have no idea. too long ago … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
For some reason I got Activation Lock on my ipad 2. Couldnt
For some reason I got Activation Lock on my ipad 2 … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
It is asking for Apple ID & pswd on the screen titled
It is asking for Apple ID & pswd on the screen titled activation Lock. Haven't seen this in the 5 or 6 yrs I've had the iPad. The Apple ID is***@******.*** … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Just went to sign on to FaceTime. Got msg saying I need to
Just went to sign on to FaceTime. Got msg saying I need to put in new Apple ID or password. Cannot do it unless I go to Apple I'd.com … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
IPad screen keeps going black, then coming up with asking
iPad screen keeps going black, then coming up with asking for passcode again. When I get in, it happens again within about a minute … read more
Edward Dorsey
Edward Dorsey
Technician
Associate Degree
31 satisfied customers
My Apple ID is disabled. Forgot ID. ?? I Don't know! Tried
My Apple ID is disabled. Forgot ID JA: When did you last reset your Apple ID or password? Customer: ?? I Don't know! JA: Have you installed any updates recently? Customer: NO JA: What troubleshooting … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I thought my iPad Pro got hacked because it is networked
I thought my iPad Pro got hacked because it is networked with a Netgear router. I did a stupid thing and erased all my data without signing out of iCloud first. Now since I used find my phone linked t… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have just tonight gotten an Activation Lock on my iPad, I
I have just tonight gotten an Activation Lock on my iPad … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Are you with Apple? Who can I contact with problems getting
Who can I contact with problems getting into load an app it says I an locked out for security reasons … read more
Jon
Jon
Bachelors Degree
780 satisfied customers
I have a 3 or 4 year old IPAD that was my daughters. It
I have a 3 or 4 year old IPAD that was my daughters. It insists on an id and pw to activate again and no combo we have tried will do it. What should I do?… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am trying to sort out my password ***** that I can use face
I am trying to sort out my password ***** that I can use face time with my niece. I started it up the end of 2013 and have never used it because I can never get through. We have two email addresses, o… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x