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I just got this ipad I am locked out. 3/29/18. 3/29/18. It…

Customer Question
I just got this...

I just got this ipad I am locked out

Technician's Assistant: When did you last change your password ***** Apple ID?

3/29/18

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

3/29/18

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

It keeps telling me ipad disabled connect to itunes

Submitted: 3 months ago.Category: Mac
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Answered in 47 minutes by:
4/1/2018
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please tell me whether your iPad screen is asking for Passcode or Password?

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Customer reply replied 3 months ago
No
Customer reply replied 3 months ago
Nothing else
Mac Support Specialist: Karthik, Mac Enthusiast replied 3 months ago

Do you have any Windows computer with you now?

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