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I am using powerpoint and every time i upload a flt i have…

Customer Question
I am using powerpoint...

I am using powerpoint and every time i upload a flt i have been sent vis email, it does not uplaod....

Technician's Assistant: What version of iTunes are you using to sync your Apple device?

I am not using iTunes its PowerPoint

Technician's Assistant: When did you last reboot?

This morning

Submitted: 4 months ago.Category: Mac
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Answered in 3 minutes by:
4/1/2018
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 7,080
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Can we do a remote session so i can fix this for you?

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Customer reply replied 4 months ago
whats the answer to my question please?
Customer reply replied 4 months ago
my power point files are not loading? i have cleaned up my memory....so what else should i do?
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

What error are you getting trying to open Power point files?

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Customer reply replied 4 months ago
are you going to responde?
Customer reply replied 4 months ago
Please read the question that i need an answer to.....to reapeat
Customer reply replied 4 months ago
it is not loading
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Are you getting any error?

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Customer reply replied 4 months ago
when i click on the file on my hardrive it does not load.....there is no error msg
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

Are you having the same problem with all power point files or only with few of them?

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Customer reply replied 4 months ago
All of the files..........for example...i try to load a ppt file that i have received on email...i double click to download...and then once downloaded I try to bring the file up....nothing happens
Customer reply replied 4 months ago
i need urgent help because my flt is about to close its doors and takeoff
Customer reply replied 4 months ago
please respond
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago
  1. Click Start
  2. Type Power Point in Search
  3. Open the Power point app
  4. Once power point is open
  5. Select Blank documnet
  6. Select file
  7. Select open
  8. Select browse
  9. and select the file you want to open from your harddrive
  10. Click Open
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Customer reply replied 4 months ago
Thanks
Customer reply replied 4 months ago
i am trying it
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 4 months ago

You're Welcome. And if you can take a second to rate my service by clicking the star icon that will be greatly appreciated.

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