Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I cant change my visa acct with visa help. Windows 7

Customer Question
I cant change my...

I cant change my visa acct with visa help

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

Windows 7 microsoft

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Have tried to change it with itunes and it doesnt weork

Technician's Assistant: When did you last update iTunes?

Cant re,member can you help me to do it

Technician's Assistant: What have you tried so far with your iTunes?

Went o make a purchase entered new visa # it is not accepting

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Dpnt know much about anything in terms of vocabulary

Submitted: 3 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 day by:
4/3/2018
Mac Support Specialist: Justin Johnson, Mac Genius replied 3 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
The credit card I used the Passat 7 years to purchase apple
The credit card I used the Passat 7 years to purchase apple products like this iPad, and for iTunes An the App Store, the latter gives me error messages in red that, You must fill out form completely.… read more
Harry
Harry
2,052 satisfied customers
I am charged each month for icloud on my credit card, that
I am charged each month for icloud on my credit card, that card number has changed??? … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I cant re set my apple password for my itunes account.
i cant re set my apple password ***** my itunes account … read more
murpmi00
murpmi00
BS of Science
4 satisfied customers
I have a question about an iTunes bill that I just got on my
Hi I have a question about an iTunes bill that I just got on my visa … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
How do I delete an invalid Apple acct? This acct no longer
How do I delete an invalid Apple acct? This acct no longer exists. Have entered new acct info. Help! … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I am being charged on my Amex card for an iTunes purchase I
I am being charged on my Amex card for an iTunes purchase I didn't make and I was told I needed to get an iTunes gift card to pay for it for additional charges going back to August. I was told may acc… read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
My wife has a new I phone ten the screen went black. I can
My wife has a new I phone ten the screen went black. I can call it and it rings. … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I was billed in error for an app I was doing on a 7 day
I was billed in error for an app I was doing on a 7 day waiting period … read more
Justin Johnson
Justin Johnson
Mac Genius
2,493 satisfied customers
My i tunes selections are all french, 7 10.3.2, today...went
today...went to language settings..english...looked at other apps and my apps all come up with euro's attched so obviously not in english … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
919 satisfied customers
My itunes account has been blocked. I need to change the
My itunes account has been blocked. I need to change the credit card info on the account, but can't get in to the account to do that because it is blockes. … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I have just accidently downloaded books onto my ipad which I
I have just accidently downloaded books onto my ipad which I believed where audio books for my husband who is visually impaired at a cost over 61.95 only to find once it downloaded that it is in fact … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
Questionable Visa charges. I have 4 charges to my Visa bill
Questionable Visa charges. I have 4 charges to my Visa bill (no confirming emails) between March 15 and 21 that I did not make. And one email from Apple dated March 24 for Temple Run coin packages I d… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
i have an ipod nano. i used itunes to set up an acct. i had
i have an ipod nano. i used itunes to set up an acct. i had a bunch of songs saved in my acct. since i updated itunes and my computer crashed, i am unable to review those songs and my ipod can't be up… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I just gotgot a iphone and I tried to set it up with my e-mail
I just gotgot a iphone and I tried to set it up with my e-mail / password XXXXX visa for aps. I t keeps telling me the password XXXXX XXXXX Also the keypad would not come up so I could put in my visa … read more
Johnny  Mack
Johnny Mack
Bachelor\u0027s Degree
357 satisfied customers
when i go to update my apps..its saying sign in required for
when i go to update my apps..its saying sign in required for my billing info..i am not trying to buy anything i just want to update stuff..i put in my billing info and it is declining it because its s… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i purchased an itune 15.00 gift card , i entered # XXXXX grey
i purchased an itune 15.00 gift card , i entered # XXXXX grey scratch area and it accepted . I went to itunes to purchase music and it wont let me , so i re-entered the # XXXXX now wont take it . My q… read more
Pat H
Pat H
Research Associate
Master\u0027s Degree
7 satisfied customers
I purchaised itunes for 30$ as a gift to my Grand daughter
I purchaised itunes for 30$ as a gift to my Grand daughter as a X'mas gift When she wanted to down load it her ipod, that is not alowing her. i did give her gift recipt which I purchese from Target so… read more
Tom
Tom
3 years college
642 satisfied customers
I can login to iiTunes (app store) from my pc, but the iPhone
I can login to iiTunes (app store) from my pc, but the iPhone 4 places a me.com with my login name. I changed it on itunes PC but it isn't reflected in the mobile login. Help?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x