Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Purchase a IPad mini from pawn shop and they forgot to
Hey i purchase a IPad mini from pawn shop and they forgot to remove find my iPhone before how do i get pass it … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
18 satisfied customers
Given ipad by grandson but he doesnt remember password.
given ipad by grandson but he doesnt remember password … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,463 satisfied customers
The iPad is locked. Activation lock requires Apple ID and
The iPad is locked. Activation lock requires Apple ID and password. I don't understand why it was shut down. I know the Apple ID but cannot remember password. It's been 4 years since I purchased it … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,463 satisfied customers
It has lock me out.ibought it at christmas.it is a ipad.i
it has lock me out.ibought it at christmas.it is a ipad.i got into it one time,when i tried to get back in it,its say ipad disabled,connect to i-tunes. … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My granddaughter forgot her iCloud I'd and password to her
My granddaughter forgot her iCloud I'd and password ***** her iPad mini so it's locked. And I won't ! know how to get it to work again. … read more
Cris
Cris
63 satisfied customers
Tried to reset thru i tunes. Message said cannot complete.
Tried to reset thru i tunes. Message said cannot complete. Value missing. Eject ipad. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am selling my ipad2 and i need to verify if it unlocked.
i am selling my ipad2 and i need to verify if it unlocked … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am trying to start up a ipad my friends wife died and we
i am trying to start up a ipad my friends wife died and we are having trouble with the password ***** empty the device … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I had my Ipad stolen. I would like to lock it up so the
I had my Ipad stolen. I would like to lock it up so the thief cannot get in to it. How do I do this? I know I will never see the Ipad again, I just want to make getting my information on this difficul… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Suddenly out of nowhere during web browsing my ipad showed
suddenly out of nowhere during web browsing my ipad showed me a activation screen and since that it is not capable of running again … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
How do I activate a new ipad mini. Mini was recently stolen,
how do I activate a new ipad mini. Mini was recently stolen, as was my IPOD Classic. I have a library of ITUNES I'd like to keep playing on. I know I have to deactivate license on stolen systems but c… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My Mini Ipad was given to my friend in Vietnam. Last week
My Mini Ipad was given to my friend in Vietnam. Last week one theft entered the home when nobody there and took it away. It contains too many personal important things, including pictures stored in it… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
How to disable a lost iPad, iPad air, Nothing so far. No.
How to disable a lost iPad JA: How old is your iPad, and what model are you using? Customer: iPad air JA: What troubleshooting have you tried? Customer: Nothing so far. JA: The computer expert can sol… read more
Eric Ewing
Eric Ewing
University IT Manager
200 satisfied customers
I am locked out of my mini iPad. Apparently I entered the password
I am locked out of my mini iPad. Apparently I entered the password ***** and now cannot get into my new mini iPad. Do I have to go into the store to get it reset, or can I do that from home? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I recently bought a 'new' iPad 2 on eBay. Having gone
I recently bought a 'new' iPad 2 on eBay. Having gone through the setup process I've found there is a probably hardware fault (home button doesn't function either one-click or two). The seller has giv… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I bought a ipad mini from e-Bay and when I try to activate
I bought a ipad mini from e-Bay and when I try to activate it, it's asking for a icloud user name and password. The seller never mentioned it was Icloud locked and when I questioned him he said that i… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I lost my iPad. It shows up in the iCloud as Offline. I tried
I lost my iPad. It shows up in the iCloud as Offline. I tried to access my iPad storage on iCloud and it shows that I do have 20 GB of storage space used ( my pics from my iPad), but I can't access th… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my 9 yr old son changed his password XXXXX his ipad and promptly
my 9 yr old son changed his password XXXXX his ipad and promptly forgot it. Now we are locked out. How can I unlock in a way to preserve all of his videos, photos and apps?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x