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Forgot password to security question. Dont remember

Customer Question
Forgot password ***** security...

Forgot password ***** security question

Technician's Assistant: When did you last change your password ***** Apple ID?

Dont remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 3 months ago.Category: Mac
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Answered in 2 hours by:
4/1/2018
Mac Support Specialist: syseng, Systems Engineer replied 3 months ago
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,837
Experience: Systems Engineer with over 18 years experience in configuration, integration and troubleshooting
Verified

Hello,

My name is David.

Go to your Apple ID account page at the link below and click "Forgot Apple

ID or password." If asked to confirm your phone number, use steps for two-

factor authentication instead.

https://appleid.apple.com/#!&page=signin

Enter your Apple ID.

Select the option to reset your password (select email or phone number instead), then choose Continue and follow the rest of the steps as prompted.

Please let me know the result and if you need further assistance.

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Mac Support Specialist: syseng, Systems Engineer replied 3 months ago

Hello,

Do you still need assistance?

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syseng
syseng
syseng, Systems Engineer
Category: Mac
Satisfied Customers: 7,837
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