Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I received an email that my Apple ID has been locked and I
I received an email that my Apple ID has been locked and I do not remember my passcode I thought I had it but apparently it's something else I need help because apparently my phone is gonna lock at 1:… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I've evidently forgotten my password because I get the
I've evidently forgotten my password ***** I get the message that my account was not located. I tried the last password ***** had and then my iPad password. Neither one works. Now what? … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I've gotten lots of help from tech in the recent past and
Hi Mike. I've gotten lots of help from tech in the recent past and somehow in all that, my deceased husband's itunes library of music he recorded mostly from our own materials and some from the itunes… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
Can't transfer data from old iPhone to new iPhone because
Can't transfer data from old iPhone to new iPhone because the new iPhone is asking for a password ***** an account that isn't mine … read more
Cris
Cris
63 satisfied customers
My apple id is locked and when i try and write down my
My apple id is locked and when i try and write down my postcode it states i can only write numbers in. I'm from Gibraltar and my postcode is GX11 1AA … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I'm trying to unlock my husband's Apple ID account I just
I'm trying to unlock my husband's Apple ID account I just switched carriers for him to AT&T and I can't get the phone activated until I get into his ID account I'm trying to unlock my husband's Apple … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My husband, son and I share an apple ID but it won't accept
My husband, son and I share an apple ID but it won't accept the ID or password ***** my devices since we last changed it … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
My husband is working and I sent him $300 in ITunes cards, I
My husband is working and I sent him $300 in ITunes cards, I purchased them here in Oregon at Fred Meyer. They were activated by the casher, I came home and uploaded the cards when my husband put them… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
My husband is working and I sent him $300 in ITunes cards, I
My husband is working and I sent him $300 in ITunes cards, I purchased them here in Oregon at Fred Meyer. They were activated by the casher, I came home and uploaded the cards when my husband put them… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
My son is locked out of his iPhone X. He does not have
Hi. My son is locked out of his iPhone X. He does not have access to the computer he used in the pass to link older phones and he doesn't remember his iTunes password. I have tried to do a recovery an… read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
25 satisfied customers
I keep getting these notices that I've been hacked and
I keep getting these notices that I've been hacked and they're going to lock my account. I won't answer their questions like password ***** can you check this number(###) ###-####or my e mail … read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
31 satisfied customers
When I try to login to iTunes, it says I can't login because
When I try to login to iTunes, it says I can't login because my account isn't connected with an iTunes provider. This is a new iPad Pro and I want to sync with my old iPad. … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I purchased a new Apple 7 plus phone today. My old Apple 6S
I purchased a new Apple 7 plus phone today. My old Apple 6S is now my husband's phone. He is having difficulty using the phone because he is being prompted that the activation lock is on. I entered my… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Apple has locked out my account because I can not remember
Apple has locked out my account because I can not remember my Apple ID or password. My daughter, who lives 1500 miles from me, set up this acct. for me and is not available to me. Took my ipad Air2 to… read more
Eric Ewing
Eric Ewing
University IT Manager
200 satisfied customers
I am trying to log into iCloud and it said my Apple ID has
I am trying to log into iCloud and it said my Apple ID has been locked. It is the same password ***** my apple ID but I cant get into it. I changed my password. … read more
Jon
Jon
Bachelors Degree
786 satisfied customers
We have bought 2 6s plus i phones. we had 2 5c's. I forgot
Hi pearl my name is***** we have bought 2 6s plus i phones. we had 2 5c's. I forgot my password ***** id for my phone and I got locked out. I did get my contacts, but not messages and pics, my number … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
my husbands iphone is locked by itunes, he passed away not
my husbands iphone is locked by itunes, he passed away not long ago and i wanted to use his iphone, because it is newer than mine. He was paying his itunes with a credit card but that was discontinued… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x