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I'm getting a flashing password dialogue box when I open…

Customer Question
I'm getting a flashing...

I'm getting a flashing password ***** box when I open iTunes on my Samsung laptop running Windows 10 (64 bit version). I've already tried some of the other on-line solutions (including stopping and restarting my wifi, uninstalling all apple components and then reinstalling iTunes).

Technician's Assistant: Did you click Start and open the Programs control panel to uninstall the iTunes?

Yes

Submitted: 2 months ago.Category: Mac
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Answered in 48 minutes by:
3/31/2018
Mac Support Specialist: Jon, Mac Enthusiast replied 2 months ago
Jon
Jon, Mac Enthusiast
Category: Mac
Satisfied Customers: 738
Experience: Data Systems Analyst for a School District
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Hello, my name is ***** ***** thank you for your question. I am reviewing it now and will reply again in a moment.

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Mac Support Specialist: Jon, Mac Enthusiast replied 2 months ago

When you try and open iTunes on your windows 10 pc, you mention it prompts you with a password ***** Is it asking for your apple id password?

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Customer reply replied 2 months ago
I think Inactually solved it. In answer to your question, as soon as I opened itunes, I got a dialogue box that contained nothing except the word “Password” which was rapidly flashing. I could only stop it by stopping the program with Task Manager. I did a reinstall using repair but got the same thing. I finally turned off my Dashlane password ***** and iTunes behaves correctly. I’m not sure if they were related but assume so.
Mac Support Specialist: Jon, Mac Enthusiast replied 2 months ago

Oh good job, yes that sounds like you did fix it. Congrats. Maybe you should work as an expert as well! Take care.

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