Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I was charged twice for the same thing. Apple mini 4. Only
Only the other day I purchased a game package for Toon blast 12.99. It said the purchase didn't go through for some reason. So I purchased it again this time it went through. While I was playing the game iTunes sent a message over my game and aid your purchase has gone through … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
I received a call from someone that someone had hacked my
I received a call from someone that someone had hacked my apple account and used it in New Mexico. I am concerned because he wanted more information and I didn't want to talk more. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I am having increasing charges on my apple account that I
I am having increasing charges on my apple account that I have not made. I need to find out what they were for and who is making them. I don't remember my password. … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I can't purchase coins on any of the games. Apple ipad. 2
No that is the only thing I'm having a problem with… read more
Harry
Harry
2,218 satisfied customers
Yeah I'm trying to purchase a Chineses MJ game but couldn't
Yeah I'm trying to purchase a Chineses MJ game but couldn't be completed then gave me the website for assistance … read more
Harry
Harry
2,218 satisfied customers
I'm getting charged for purchases thru ITunes that I am not
I'm getting charged for purchases thru ITunes that I am not making … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
Well I keep getting charged $39.99 every 2 weeks on my debit
Well I keep getting charged $39.99 every 2 weeks on my debit card, and I don't know what it's for. That's like $80 a month coming out of my checking account, & I don't know what it's for. Any correcti… read more
Micky
Micky
Lead Systems Administrator
High School or GED
109 satisfied customers
Unrecognized charges. Iphone6s. Ios11.2. Don't know what to
Unrecognized charges JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Iphone6s. Ios11.2 JA: How long has this been going on with your Apple device? What… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I'm trying to find out about an email that I received saying
I'm trying to find out about an email that I received saying that something was charged on my credit card thru my iTunes account. I didn't order anything and I can't remember which card it attached to… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I received an email saying I purchased something from Apple
Hi I received an email saying I purchased something from Apple but I didnt … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I'm getting charged for all kinds of stuff on iTunes I
I'm getting charged for all kinds of stuff on iTunes I didn't purchase. Including I just got charged $109 … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I just purchased coin and got changed but didn't get my
I just purchased coin and got changed but didn't get my coins … read more
Pete
Pete
Computer Engineer
Bachelor's Degree
20,835 satisfied customers
I'm playing seekers notes & it won't let me purchase rubies
I'm playing seekers notes & it won't let me purchase rubies I need. The money is in my bank bank … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Have bill iTunes for 14.99 I do not recognize. Don't know. 2
2 days ago. I just got bill. I don't recognize payment … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
224 satisfied customers
I'm trying to purchase coins on iTunes to play casino games.
I'm trying to purchase coins on iTunes to play casino games. I keep getting message to contact iTunes support. What's going on? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I have questionable charges on my bank statement from iTunes
I have questionable charges on my bank statement from iTunes the number that it gives on my bank statement is not a good number so I need to find out if I have a password ***** username how to Gideon … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
Trying to pay for a subscription to tinder (don't judge )
Trying to pay for a subscription to tinder (don't judge ) and I continually get an error message that it cant be completed without apple help … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I purchased some coins for a game I play on my iphone, but
I purchased some coins for a game I play on my iphone, but now for some reason it is charging me, but i dont get the coins. It will come up you have purchased this item but has not been downloaded yet… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x