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My iCloud is not backing up anything on my computer and I
My iCloud is not backing up anything on my computer and I pay extra a month and nothing is on it. My girlfriend lost all her pictures when she upgraded to El Capitan and I don't want any of that to ha… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a Time capsule which is about 4 years old but never
I have a Time capsule which is about 4 years old but never installed. I cannot work out how to connect it so that I can simply back up the contents of my computer… read more
Ashik
Ashik
Master's Degree
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Safari cant open the page “https://login.xero.com/” because
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Viet -MS Office Tech
Viet -MS Office Tech
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My Time Caspsule is no longer backing up. The error I get
My Time Caspsule is no longer backing up. The error I get is this: The backup disk image “/Volumes/J.M. Pasquesi's Time Capsul/J.M. Pasquesi's iMac (2).sparsebundle” could not be accessed (error -1) C… read more
Mike
Mike
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my time capsule is flashing yellow. i have no internet. already
my time capsule is flashing yellow. i have no internet. already called time warner and am able to get internet by connecting motorolla box to my computer. so i can only use 1 computer at a time on lin… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi....I just got new a Time capsule - 2T. I connected the Ethernet
Hi....I just got new a Time capsule - 2T. I connected the Ethernet cable from my DSL to the WAN port as instructed. I connected the Time capsule to the electricity but when it starts setting itself up… read more
Mike
Mike
Mac Medic
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how to set up airport router/backup disk when no longer used
how to set up airport router/backup disk when no longer used as the router and only needed as storage/backup… read more
Mac Tech
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Having trouble setting up my new Time Capsule; in the process
Having trouble setting up my new Time Capsule; in the process of setting it up to replace my Airport Express, my computer no longer recognizes the wireless network that was in place. Not sure how or w… read more
David
David
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Every time I try to login to any site run by google, the same
Every time I try to login to any site run by google, the same thing pops up. Safari can't open the page “https://accounts.google.com/ServiceLogin?uilel=3&service=youtube&passive=true&continue=http%3A%… read more
Mac Tech
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I am constantly receiving this error when access web pages Unable
I am constantly receiving this error when access web pages: Unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication cert… read more
Engineer John C.
Engineer John C.
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7,080 satisfied customers
Safari cant open the page https //mail.accor.com.au/” because
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Mike
Mike
Mac Medic
Some college
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After several power surges in a storm, the air-port extreme
After several power surges in a storm, the air-port extreme does not work. I need to reset it. How do I do this? How can I reset the utility part in the computer? Should I use the disc that came with … read more
Daniel
Daniel
Mac Genius
High School or GED
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In my airport utility I changed my DNS Server(s) address ranges
In my airport utility I changed my DNS Server(s) address ranges to 208.67.222.222 & 208.67.220.220 and in my airport network settings I changed DNS Servers to 8.8.8.8 & 8.8.4.4 to be routed to less ac… read more
Nick M
Nick M
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My Time capsule 500GB, is not working. On plugging in to power
My Time capsule 500GB, is not working. On plugging in to power does not turn on any light. Model # XXXXX Serial # XXXXX Is it under warranty or I need a new one? Shelley Singh CA 92009… read more
Mike
Mike
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Some college
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I cant seem to set up time capsule on my new iMac, Mac OS
I can't seem to set up time capsule on my new iMac, Mac OS X6.4. I have the time capsule and downloaded the disc, but I can't open Airport Utility...it can't locate my time capsule, even if I have it … read more
Ashik
Ashik
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Hello. I came home to a flashing amber light on my Time Machine.
Hello. I came home to a flashing XXXXX XXXXXght on my Time Capsule. I assume this means there was a firmware update. However, I do not know how to turn the light from flashing amber to solid green. An… read more
Omar C
Omar C
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Bachelor's Degree
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My airport has lost its connection with the computer. The
My airport has lost its connection with the computer. The airport works with my notebook in the same room.… read more
Daniel
Daniel
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We have a time capsule which we use as for our wireless internet
We have a time capsule which we use as for our wireless internet in the house. Last night we changed the wireless network password, everything was fine. This morning, we can connect to the internet wi… read more
Brandon M.
Brandon M.
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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