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I’m having trouble recovering my account password. I can’t…

Customer Question
I’m having trouble recovering...

I’m having trouble recovering my account password

Technician's Assistant: When did you last change your password ***** Apple ID?

I can’t remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 3 months ago.Category: Mac
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Answered in 1 hour by:
3/31/2018
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello,My name is***** to Justanswer. I'm reviewing your question now,and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago

May I know for which account you want to recover the password ***** ***** your Apple ID password?

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Customer reply replied 3 months ago
My iPhone account
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 3 months ago

Is it your iPhone lock screen passcode or your Apple account password?

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