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I'm writing from my mac. my iphone's server is not

Customer Question
I'm writing from my...

I'm writing from my mac. my iphone's server is not accessible. i can't write from my iphone b/c i can't get on the internet. i don't want to change my password ***** gmail. should i be writing from my ipad instead?

Technician's Assistant: When did you last change your password ***** Apple ID?

29 hours ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

I can't get on the internet on my iphone. do i need to access Apple's online account reset tool?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No, just trying to have Iphone reach the proper server so i can access gmail and internet

Submitted: 3 months ago.Category: Mac
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Answered in 5 hours by:
4/1/2018
Mac Support Specialist: Josh, Mac Support replied 3 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,959
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Ask Your Own Mac Question
Customer reply replied 3 months ago
please.
Mac Support Specialist: Josh, Mac Support replied 3 months ago

Is the iPhone connected to Wi-Fi?

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